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Another work issue....sigh...
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<blockquote data-quote="SuZir" data-source="post: 641103" data-attributes="member: 14557"><p>That certainly isn't big or uncommon mistake. Those happen all the time and no harm done.</p><p></p><p>But may I give a tip about workplace politics? When something like this happens, be careful what kind of excuses you give and how you take it. While there is no reason to get anxious or overly sorry, there are some excuses you better keep on yourself. Admit a mistake and give a good and acceptable excuse (you miss-tapped when there was other kid with same last name tardy.) Do not 'blame the victim' (it is totally irrelevant, if this kid has been tardy before or in fact giving that as an excuse shows prejudice and that exactly is a reason this parent is angry. It gives them reason distrust your system, if their kid is singled out even when he didn't do anything, because the administration just assumes that kid has to be 'the guilty' one because he has done same in past. Never ever admit that aloud even if it is true.) Also do not 'play martyr', it6 is not a good look for anyone. It is great that you are diligent worker and seldom make mistakes like that, but your superiors already know that. It doesn't help your case to come off as whiny (I have done this and that long and this is a first mistake) or blaming others (I have to do it all, my boss only shops shoes.) While I'm sure these things are true and they would irritate anyone, they are thoughts best kept on ourselves or at most shared with trusted people (and yeah, it is okay to say them here, but do not say them to your supervisors.) </p><p></p><p>It looks better, when you simply admit your mistake, give viable excuse if you have one, say you are sorry and promise to be more meticulous in future. Avoid any kind of controversial statements or blaming others or anything some could interpret whiny or trying to shift the blame. In this case mixing up two kids with same name is viable excuse, 'being used to always mark this kid tardy', is extremely controversial.</p></blockquote><p></p>
[QUOTE="SuZir, post: 641103, member: 14557"] That certainly isn't big or uncommon mistake. Those happen all the time and no harm done. But may I give a tip about workplace politics? When something like this happens, be careful what kind of excuses you give and how you take it. While there is no reason to get anxious or overly sorry, there are some excuses you better keep on yourself. Admit a mistake and give a good and acceptable excuse (you miss-tapped when there was other kid with same last name tardy.) Do not 'blame the victim' (it is totally irrelevant, if this kid has been tardy before or in fact giving that as an excuse shows prejudice and that exactly is a reason this parent is angry. It gives them reason distrust your system, if their kid is singled out even when he didn't do anything, because the administration just assumes that kid has to be 'the guilty' one because he has done same in past. Never ever admit that aloud even if it is true.) Also do not 'play martyr', it6 is not a good look for anyone. It is great that you are diligent worker and seldom make mistakes like that, but your superiors already know that. It doesn't help your case to come off as whiny (I have done this and that long and this is a first mistake) or blaming others (I have to do it all, my boss only shops shoes.) While I'm sure these things are true and they would irritate anyone, they are thoughts best kept on ourselves or at most shared with trusted people (and yeah, it is okay to say them here, but do not say them to your supervisors.) It looks better, when you simply admit your mistake, give viable excuse if you have one, say you are sorry and promise to be more meticulous in future. Avoid any kind of controversial statements or blaming others or anything some could interpret whiny or trying to shift the blame. In this case mixing up two kids with same name is viable excuse, 'being used to always mark this kid tardy', is extremely controversial. [/QUOTE]
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