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Anyone work in Banking?
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<blockquote data-quote="DammitJanet" data-source="post: 48405" data-attributes="member: 1514"><p>We have a problem here.</p><p></p><p>As you probably know Cory stole a check from Billy, forged it and cashed it at the main branch of the bank Billy uses. In our opinion the bank really messed up because not only does the signature not look anything like Billys (including the spelling being wrong) but they called the number they had on file which is Jamies home phone and talked to Jamie and asked him about cashing the check and Jamie told them he seriously doubted if Billy had written the check but that they should call Billy themselves and gave them his cellphone number. THEY NEVER CALLED! </p><p></p><p>Obviously they questioned this check which meant they shouldnt have cashed it. </p><p></p><p>This bank has told us that they have an automatic thing where the signature card pops up to compare the signature when a check is cashed.</p><p></p><p>Anyway...now that Billy has gone through all the hoops of contesting this check, signed the forgery affidavit, gone to the police department and pressed charges against his brother, had his bank account frozen and then closed and reopened, paid to get new checks and a new debit card, NOW&gt;....NOW....they are telling him that they wont reimburse him for all the money that was stolen from him. They have piddled around for 45 days now. We have had to go down to the bank 6 times to fill out paperwork and ask questions. Its either they lost a paper or it was the wrong form or someone cant be reached or the guy who did the paperwork was new!</p><p></p><p>Now they are saying that because my son kept his checkbook in his room in an "unsecure" location that they cant reimburse all the money! Say what? How much more secure can one be that keeping your items than in your room with the door shut and the items hid? They werent left in Corys bedroom on his bed for gods sake! They were hid under Billys computer. </p><p></p><p>Now...can they do this?</p></blockquote><p></p>
[QUOTE="DammitJanet, post: 48405, member: 1514"] We have a problem here. As you probably know Cory stole a check from Billy, forged it and cashed it at the main branch of the bank Billy uses. In our opinion the bank really messed up because not only does the signature not look anything like Billys (including the spelling being wrong) but they called the number they had on file which is Jamies home phone and talked to Jamie and asked him about cashing the check and Jamie told them he seriously doubted if Billy had written the check but that they should call Billy themselves and gave them his cellphone number. THEY NEVER CALLED! Obviously they questioned this check which meant they shouldnt have cashed it. This bank has told us that they have an automatic thing where the signature card pops up to compare the signature when a check is cashed. Anyway...now that Billy has gone through all the hoops of contesting this check, signed the forgery affidavit, gone to the police department and pressed charges against his brother, had his bank account frozen and then closed and reopened, paid to get new checks and a new debit card, NOW>....NOW....they are telling him that they wont reimburse him for all the money that was stolen from him. They have piddled around for 45 days now. We have had to go down to the bank 6 times to fill out paperwork and ask questions. Its either they lost a paper or it was the wrong form or someone cant be reached or the guy who did the paperwork was new! Now they are saying that because my son kept his checkbook in his room in an "unsecure" location that they cant reimburse all the money! Say what? How much more secure can one be that keeping your items than in your room with the door shut and the items hid? They werent left in Corys bedroom on his bed for gods sake! They were hid under Billys computer. Now...can they do this? [/QUOTE]
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