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The Watercooler
Chick father in law - no way.....
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<blockquote data-quote="InsaneCdn" data-source="post: 567420" data-attributes="member: 11791"><p>Well... it's been a few years since I've done the group take-out thing, but... </p><p></p><p>I always need a special order.</p><p>It was my turn to make the run.</p><p>Like you, not at rush hour.</p><p></p><p>They put the whole thing together, and... as they were passing my order over from the kitchen to the cashier... the "custom" part of it fell on the floor.</p><p></p><p>The manager was called.</p><p>Took one look and said...</p><p></p><p>"We have to re-do your custom order. If you don't mind waiting for your part, we will also re-do the entire order so all of it is fresh.... and the entire order is on the house."</p><p></p><p>The rest of the group would NOT believe it that I came back with both their money and their food... But THAT was customer service.</p></blockquote><p></p>
[QUOTE="InsaneCdn, post: 567420, member: 11791"] Well... it's been a few years since I've done the group take-out thing, but... I always need a special order. It was my turn to make the run. Like you, not at rush hour. They put the whole thing together, and... as they were passing my order over from the kitchen to the cashier... the "custom" part of it fell on the floor. The manager was called. Took one look and said... "We have to re-do your custom order. If you don't mind waiting for your part, we will also re-do the entire order so all of it is fresh.... and the entire order is on the house." The rest of the group would NOT believe it that I came back with both their money and their food... But THAT was customer service. [/QUOTE]
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Chick father in law - no way.....
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