A
AmericanGirl
Guest
Two weeks ago, on Wednesday, a friend and I drove 420 miles to move difficult child from the rehab to their after care facility ($170 a day - no insurance). We both were impressed and left feeling good. difficult child was appropriate the whole way.
Saturday, I go back for the Family Program. The director comes off as very arrogant. The assistant mentioned they served served French toast and take-out Chinese the night before. Not exactly the high-protein to heal their brains diet I was promised. Other things just didn't feel right.
After this ended, I went to the facility to get difficult child for a visit. The person in charge was an idiot. He literally went to get difficult child, returned and motioned with his finger for him to follow him. He barely spoke.
difficult child tells me his medications never came. I was required to give the facility the script and call the pharmacy with my payment info. The pharmacy was to deliver the same day. This meant difficult child had been with-o medications for three days.
Called pharmacy. Closed. Called director's cell. Left answer. Idiot in charge was no help.
No call back on Sunday so I called again and left another message.
On Monday I call pharmacy. Facility was not aware the delivery never came. Asked Director to call me.
Finally at 2 pm, he called. Gave stupid excuses why he didn't call me back. Blamed medications on difficult child. Said difficult child should have told them. Excuse me - you just told us at the Family Meeting how these patients were brain damaged but now difficult child is supposed to remind your staff?!?
It took until Thursday to get difficult child's assessment and find another placement - plus to speak with difficult child as it appeared they were limiting his phone line and/or supervising it. But on Thursday and Friday, I managed to drive another over 500 miles to get him and move him into a sober living facility that is 160 miles from me.
Director has rude and insulting to me when I picked difficult child up. Said they bore 0% of the responsibility for difficult child not getting medications for 5 days and that it wasn't a problem that he missed the medications. I wish I had asked him where he got his medical degree.
difficult child could not have been nicer throughout this whole ordeal. He said he would go and do wherever I asked him to. He started to talk during the car rides and finally --- the answers he is giving make sense to me.
The new place said they would work with difficult child for a few weeks before he could get a job. Turns out - they have a licensed counselor running a 3 hour group each weekday morning. I paid a little extra for the first month but the rent is $130 a week. difficult child sounds happy and is posting positive things/pics on FB.
We managed to visit the local mental health center and difficult child had an assessment that same day which is remarkable. He should get a call later this week with a counseling appointment time.
As for the first place, I called corporate yesterday and sent them a detailed email. Told them I wanted two things - someone to change the medication rules and then monitor compliance and all my money back. Within an hour, a district manager called me and apologized. He's doing everything I asked and more.
People like this director deserve a special place in he!!. I'm just grateful this new place appears to be a good fit and difficult child is doing well.
Saturday, I go back for the Family Program. The director comes off as very arrogant. The assistant mentioned they served served French toast and take-out Chinese the night before. Not exactly the high-protein to heal their brains diet I was promised. Other things just didn't feel right.
After this ended, I went to the facility to get difficult child for a visit. The person in charge was an idiot. He literally went to get difficult child, returned and motioned with his finger for him to follow him. He barely spoke.
difficult child tells me his medications never came. I was required to give the facility the script and call the pharmacy with my payment info. The pharmacy was to deliver the same day. This meant difficult child had been with-o medications for three days.
Called pharmacy. Closed. Called director's cell. Left answer. Idiot in charge was no help.
No call back on Sunday so I called again and left another message.
On Monday I call pharmacy. Facility was not aware the delivery never came. Asked Director to call me.
Finally at 2 pm, he called. Gave stupid excuses why he didn't call me back. Blamed medications on difficult child. Said difficult child should have told them. Excuse me - you just told us at the Family Meeting how these patients were brain damaged but now difficult child is supposed to remind your staff?!?
It took until Thursday to get difficult child's assessment and find another placement - plus to speak with difficult child as it appeared they were limiting his phone line and/or supervising it. But on Thursday and Friday, I managed to drive another over 500 miles to get him and move him into a sober living facility that is 160 miles from me.
Director has rude and insulting to me when I picked difficult child up. Said they bore 0% of the responsibility for difficult child not getting medications for 5 days and that it wasn't a problem that he missed the medications. I wish I had asked him where he got his medical degree.
difficult child could not have been nicer throughout this whole ordeal. He said he would go and do wherever I asked him to. He started to talk during the car rides and finally --- the answers he is giving make sense to me.
The new place said they would work with difficult child for a few weeks before he could get a job. Turns out - they have a licensed counselor running a 3 hour group each weekday morning. I paid a little extra for the first month but the rent is $130 a week. difficult child sounds happy and is posting positive things/pics on FB.
We managed to visit the local mental health center and difficult child had an assessment that same day which is remarkable. He should get a call later this week with a counseling appointment time.
As for the first place, I called corporate yesterday and sent them a detailed email. Told them I wanted two things - someone to change the medication rules and then monitor compliance and all my money back. Within an hour, a district manager called me and apologized. He's doing everything I asked and more.
People like this director deserve a special place in he!!. I'm just grateful this new place appears to be a good fit and difficult child is doing well.
