Our local pharmacy, which we really like, has had 9 of hte last 12 prescriptions be off count in a substantial way. Some of the medications included my pain medications. Going cold turkey off of them is NOT a good thing for my health. I have gotten LOTS of warnings about that from my docs. I called today because Jessie's new rx was short 10. I think they got confused and thought it was for 20 instead of 30. Either way they fixed up the 10 pills and of course didn't charge us. husband waited for an hour because they were swamped. One of the top pharmacists, C, pulled him aside and was trying not to cry as she told him they would understand if we took our business elsewhere. He didn't know how to handle it, esp from her. C can seem very unsociable but is a very caring and sweet person. She is just not always good at social stuff. I don't want to move my business. I just appreciate not being treated like a junkie when I call and say they have made a mistake. It was nice to know someone cared though. At least we have good pharmacists (they ARE good, just had a huge increase in business lately). So we know ONE part of our medical team is listening and caring about what is going on! If only the docs were more like that.