difficult child called me crying this morning. She said she hates her boss and is afraid he is going to fire her. Here is what is going on:
1) She has to work 8.5 hours a day without any breaks or lunch. She is expected to eat at the front desk.
2) He is very nit picky. She comes in the next morning to a list of things that she did wrong.
3) He tells her to call him if she has any problems but then doesn't answer the phone.
Examples:
The stylists wanted to leave 30 minutes early since the salon was dead one night. They wanted their tips before they left. difficult child didn't know if she should do that so she called the manager 3 times but he didn't answer. In the meantime, the stylists were getting mad so she gave them the tips. Next day, she got screamed at for not calling the manager. She explained she had called three times (in front of the stylists) and he claimed to have no record of the calls.
Another time, a man wanted to bring his child with him so he could get a haircut since his wife was in the hospital and he had no one to take care of the child. The salon has a no children policy so difficult child again tried calling and calling to ask permission. No answer so she let the child come in and then was yelled at for violating the no child policy.
4) Belittles difficult child for her mistakes to the point of making her cry in front of him one day. She is afraid to say anything back because the last receptionist was fired for "smarting off."
5) In the 9 years they have been in business, no receptionist has lasted more than 6 months.
6) She is not allowed to talk to the stylists and the stylists have been told that they can not talk to each other because he knows that they are talking behind his back.
Now my first inclination is to blame difficult child and think she is doing something wrong. However, she has held down jobs for long periods of time before and was generally loved by the people that she worked for. Also, I got on citysearch and looked up reviews of the salon and review after review criticized the manager and how abrupt and rude he was with customers. It only makes sense that he probably is also abrupt and rude to his employees.
difficult child said that she hasn't told me any of this because she didn't want to disappoint me. She said that last night she was locking the door to the salon when the manager was standing there and he saw her NA key fob and gave her a strange look. Now she thinks he will fire her. The stylists had warned her not to let him know anything about her personal life because he will hold it against her. They told her about another receptionist that had told him about her learning disability and that he used it and made fun of her whenever she made a mistake after that.
I told her that sometimes jobs just don't work out and it sounds like this guy is nuts. I told her the adult thing to do would be to keep this job while she is looking for another one. She asked me to start sending out resumes again and I told her that I would. One of the salons that she was supposed to interview with right when she got this job called her two days ago asking if she would be interested in a stylist position. She is not but I told her to call them back and say that she would like an assistant position or receptionist position and see what they say.
Dang it, why couldn't this one have been a great experience for difficult child?
~Kathy
1) She has to work 8.5 hours a day without any breaks or lunch. She is expected to eat at the front desk.
2) He is very nit picky. She comes in the next morning to a list of things that she did wrong.
3) He tells her to call him if she has any problems but then doesn't answer the phone.
Examples:
The stylists wanted to leave 30 minutes early since the salon was dead one night. They wanted their tips before they left. difficult child didn't know if she should do that so she called the manager 3 times but he didn't answer. In the meantime, the stylists were getting mad so she gave them the tips. Next day, she got screamed at for not calling the manager. She explained she had called three times (in front of the stylists) and he claimed to have no record of the calls.
Another time, a man wanted to bring his child with him so he could get a haircut since his wife was in the hospital and he had no one to take care of the child. The salon has a no children policy so difficult child again tried calling and calling to ask permission. No answer so she let the child come in and then was yelled at for violating the no child policy.
4) Belittles difficult child for her mistakes to the point of making her cry in front of him one day. She is afraid to say anything back because the last receptionist was fired for "smarting off."
5) In the 9 years they have been in business, no receptionist has lasted more than 6 months.
6) She is not allowed to talk to the stylists and the stylists have been told that they can not talk to each other because he knows that they are talking behind his back.
Now my first inclination is to blame difficult child and think she is doing something wrong. However, she has held down jobs for long periods of time before and was generally loved by the people that she worked for. Also, I got on citysearch and looked up reviews of the salon and review after review criticized the manager and how abrupt and rude he was with customers. It only makes sense that he probably is also abrupt and rude to his employees.
difficult child said that she hasn't told me any of this because she didn't want to disappoint me. She said that last night she was locking the door to the salon when the manager was standing there and he saw her NA key fob and gave her a strange look. Now she thinks he will fire her. The stylists had warned her not to let him know anything about her personal life because he will hold it against her. They told her about another receptionist that had told him about her learning disability and that he used it and made fun of her whenever she made a mistake after that.
I told her that sometimes jobs just don't work out and it sounds like this guy is nuts. I told her the adult thing to do would be to keep this job while she is looking for another one. She asked me to start sending out resumes again and I told her that I would. One of the salons that she was supposed to interview with right when she got this job called her two days ago asking if she would be interested in a stylist position. She is not but I told her to call them back and say that she would like an assistant position or receptionist position and see what they say.
Dang it, why couldn't this one have been a great experience for difficult child?
~Kathy