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Dry....and a washer question.
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<blockquote data-quote="nvts" data-source="post: 338916" data-attributes="member: 3814"><p>Jo! Take a look at the following websites:</p><p></p><p>consumeraffairs.com</p><p>my3cents.com</p><p></p><p>There are direct complaints listed by ticked off customers. If you have the dirt on other people having the same issue, you'll be able to yell at the company effectively. Most of them also mention what the technicians have told them is the problem, so you can figure out if it's something that you and husband can fix on your own. </p><p></p><p>I don't want to sound like a jerk, (and what I told the company WAS true - just a little embellished) but my dad's dishwasher door kept flying open in the middle of the cycle. One day my nephew was standing with his back to it, it slammed open and he got a bruise on his back from it. I called the company, spoke to the rep. and told him how I believed that they would certainly stand by their product especially since a small child was hit, thrust forward and terribly injured by their dishwasher.</p><p></p><p>There was a repairman there - free of charge - within a week. Now granted, he was 11, it was only a bruise - but it was the principal of the thing. </p><p></p><p>Go directly to the company with your complaints. Sears, etc. will only honor the warrantee on file - the company has a lot more leeway!</p><p></p><p>Good luck!</p><p></p><p>Beth</p></blockquote><p></p>
[QUOTE="nvts, post: 338916, member: 3814"] Jo! Take a look at the following websites: consumeraffairs.com my3cents.com There are direct complaints listed by ticked off customers. If you have the dirt on other people having the same issue, you'll be able to yell at the company effectively. Most of them also mention what the technicians have told them is the problem, so you can figure out if it's something that you and husband can fix on your own. I don't want to sound like a jerk, (and what I told the company WAS true - just a little embellished) but my dad's dishwasher door kept flying open in the middle of the cycle. One day my nephew was standing with his back to it, it slammed open and he got a bruise on his back from it. I called the company, spoke to the rep. and told him how I believed that they would certainly stand by their product especially since a small child was hit, thrust forward and terribly injured by their dishwasher. There was a repairman there - free of charge - within a week. Now granted, he was 11, it was only a bruise - but it was the principal of the thing. Go directly to the company with your complaints. Sears, etc. will only honor the warrantee on file - the company has a lot more leeway! Good luck! Beth [/QUOTE]
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