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The Watercooler
easy child and I both fell - back from the ER
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<blockquote data-quote="Mattsmom277" data-source="post: 395390" data-attributes="member: 4264"><p>I was pretty disgusted that this mall has zero management available after 5p.m. It's a large mall for the size of our little city. I feel kind of badly for the woman at the information booth who was the only person available to speak to. Her job is basically telling people mall hours, directions to certain stores etc and giving complaint forms, say for dirty bathrooms etc. She was out of her element and clearly had received no advice/training from the management as to what to do if something like this occurs. With thousands of customers at Christmas time, that is absurd! I'm also livid that there was no salt and sand put down on the lot when they had all day to get that done. Greed is my guess, not wanting to spend the money. Salt would have turned the lot to mush, sand at least would have offered traction. If that had been done and I'd fallen anyhow, I'd not be angry with them as they would have done as best they could to treat the lot for their customers. As it stands, both those reasons make my blood boil.</p></blockquote><p></p>
[QUOTE="Mattsmom277, post: 395390, member: 4264"] I was pretty disgusted that this mall has zero management available after 5p.m. It's a large mall for the size of our little city. I feel kind of badly for the woman at the information booth who was the only person available to speak to. Her job is basically telling people mall hours, directions to certain stores etc and giving complaint forms, say for dirty bathrooms etc. She was out of her element and clearly had received no advice/training from the management as to what to do if something like this occurs. With thousands of customers at Christmas time, that is absurd! I'm also livid that there was no salt and sand put down on the lot when they had all day to get that done. Greed is my guess, not wanting to spend the money. Salt would have turned the lot to mush, sand at least would have offered traction. If that had been done and I'd fallen anyhow, I'd not be angry with them as they would have done as best they could to treat the lot for their customers. As it stands, both those reasons make my blood boil. [/QUOTE]
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easy child and I both fell - back from the ER
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