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Frustrated with living in the boonies
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<blockquote data-quote="nvts" data-source="post: 284461" data-attributes="member: 3814"><p>Hey Janet! If I were you, I'd file a complaint with the FCC. See, on everyone's phone bill there are ridiculous "fees and charges". These fees and charges are supposedly collected by the companies to off-set the expense for the companies to service "boonies" areas. They're collecting the fees hand over fist, yet they come up with this type of excuse.</p><p> </p><p>Call the FCC and level a complaint that it's a mere matter of 500 yards and that all they need to do is put in a repeater. Make sure that they know that this represents a HUGE expense to you if you have to go through other channels (ie: sattelite, etc.). Make sure that you also were told that this was absolutely possible to do (salesman) and that money exchanged hands based on this information.</p><p> </p><p>Next: contact AT&T and file what is called an "Executive Complaint". These complaints directly impact the bonuses received by the upper mucky mucks. They jump through hoops to correct them.</p><p> </p><p>Pound away at the fact that its a mere matter of feet that is preventing you from enjoying the service and that you know millions of people are supplying them with the capital to accomodate your "neck of the woods". When talking with the company, make sure that they know that you've already written the letter that will go to the FCC, the Better Business Bureau as well as the State Public Utilities Commissioner. Using these buzz words quite often spurs on action!</p><p> </p><p>Nobody's going to make my friend Janet hate living in the boonies! No, siree! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /></p><p> </p><p>Beth</p></blockquote><p></p>
[QUOTE="nvts, post: 284461, member: 3814"] Hey Janet! If I were you, I'd file a complaint with the FCC. See, on everyone's phone bill there are ridiculous "fees and charges". These fees and charges are supposedly collected by the companies to off-set the expense for the companies to service "boonies" areas. They're collecting the fees hand over fist, yet they come up with this type of excuse. Call the FCC and level a complaint that it's a mere matter of 500 yards and that all they need to do is put in a repeater. Make sure that they know that this represents a HUGE expense to you if you have to go through other channels (ie: sattelite, etc.). Make sure that you also were told that this was absolutely possible to do (salesman) and that money exchanged hands based on this information. Next: contact AT&T and file what is called an "Executive Complaint". These complaints directly impact the bonuses received by the upper mucky mucks. They jump through hoops to correct them. Pound away at the fact that its a mere matter of feet that is preventing you from enjoying the service and that you know millions of people are supplying them with the capital to accomodate your "neck of the woods". When talking with the company, make sure that they know that you've already written the letter that will go to the FCC, the Better Business Bureau as well as the State Public Utilities Commissioner. Using these buzz words quite often spurs on action! Nobody's going to make my friend Janet hate living in the boonies! No, siree! :winking: Beth [/QUOTE]
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