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Frustrated with living in the boonies
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<blockquote data-quote="Marguerite" data-source="post: 284497" data-attributes="member: 1991"><p>We have similar problems, Janet. In our village we are on good line-of-sight to the centre of Sydney. In fact, if we stand just outside our front gate we can watch the fireworks when they're on, in Sydney Harbour. </p><p></p><p>But we are still a forgotten corner of Sydney, technically we're a suburb of Sydney but nobody's ever heard of the place. We have to travel either a very long winding route by car (a peninsula) or we have to catch a passenger-only ferry, if we want to get to the city (the "mainland"). </p><p></p><p>But because of the line-of-sight, about half of the village has good wireless reception (for satellite pay TV, for mobile phone reception, for wireless computer link-up).</p><p></p><p>But US?</p><p></p><p>Nope. </p><p></p><p>We rang up the providers for the telephone/computer service and were told over the phone, "No problem, your town is in our 'good reception' area." But when we went online to look at the map ourselves, we saw a line diving the town, with 'good reception' on one side, and 'poor/no reception' on the other.</p><p></p><p>It's a bit tricky. The local school is right on the street which divides the town. They're actually on OUR side of that street. But they have been on wireless for years, with great success.</p><p></p><p>So we talked to our neighbours. And we were right to be cautious - the half te town that has good reception is actually on a hill which faces the city. The town there is pointed right at the reception towers. But our place - we're in radio shadow just tucked over the edge of the hill and behind a couple of two-storey houses. So near and yet so far... if we had a second storey on our house with the computer set up on the top floor, we'd be fine. But no, we're in radio shadow. And no chance of it changing any time soon for us, because the place where they would need to put in another tower, just happens to be Millionaires' Row, on the other side of the water. And they're the ones that scream about how bad those towers look, and why do they have to put one near their homes, their reception is perfectly fine!</p><p></p><p>If you've shelled out money for a service that cannot be provided, you should be entitled to a full refund. If they try to stick you with any cancellation fees, go for the jugular and claim for the inconvenience of being sold a pup; for the false representation of their capabilities and for the lower quality service you have to put up with, often for the same fees as everyone else. And if it is correct tat people are paying a levy on their bills in order for te company to provide the service that you're NOT getting in your area - yes, I'd be kicking up a fuss about that as well.</p><p></p><p>Go get 'em, Janet!</p><p></p><p>Marg</p></blockquote><p></p>
[QUOTE="Marguerite, post: 284497, member: 1991"] We have similar problems, Janet. In our village we are on good line-of-sight to the centre of Sydney. In fact, if we stand just outside our front gate we can watch the fireworks when they're on, in Sydney Harbour. But we are still a forgotten corner of Sydney, technically we're a suburb of Sydney but nobody's ever heard of the place. We have to travel either a very long winding route by car (a peninsula) or we have to catch a passenger-only ferry, if we want to get to the city (the "mainland"). But because of the line-of-sight, about half of the village has good wireless reception (for satellite pay TV, for mobile phone reception, for wireless computer link-up). But US? Nope. We rang up the providers for the telephone/computer service and were told over the phone, "No problem, your town is in our 'good reception' area." But when we went online to look at the map ourselves, we saw a line diving the town, with 'good reception' on one side, and 'poor/no reception' on the other. It's a bit tricky. The local school is right on the street which divides the town. They're actually on OUR side of that street. But they have been on wireless for years, with great success. So we talked to our neighbours. And we were right to be cautious - the half te town that has good reception is actually on a hill which faces the city. The town there is pointed right at the reception towers. But our place - we're in radio shadow just tucked over the edge of the hill and behind a couple of two-storey houses. So near and yet so far... if we had a second storey on our house with the computer set up on the top floor, we'd be fine. But no, we're in radio shadow. And no chance of it changing any time soon for us, because the place where they would need to put in another tower, just happens to be Millionaires' Row, on the other side of the water. And they're the ones that scream about how bad those towers look, and why do they have to put one near their homes, their reception is perfectly fine! If you've shelled out money for a service that cannot be provided, you should be entitled to a full refund. If they try to stick you with any cancellation fees, go for the jugular and claim for the inconvenience of being sold a pup; for the false representation of their capabilities and for the lower quality service you have to put up with, often for the same fees as everyone else. And if it is correct tat people are paying a levy on their bills in order for te company to provide the service that you're NOT getting in your area - yes, I'd be kicking up a fuss about that as well. Go get 'em, Janet! Marg [/QUOTE]
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