Help Please....Credit Report Company Freezes???

Discussion in 'The Watercooler' started by DDD, Dec 21, 2007.

  1. DDD

    DDD Well-Known Member

    I submitted an application for a loan and got back approval asap,
    subject to verification of information. An hour ago I got a call
    from the mortgage company and the lady told me:
    "As you know you and your husband are approved for the loan but there
    seems to be a 'freeze' on your credit reports which prevents us
    from getting verification information. Please call the three companies and ask that they unfreeze your account."

    For the life of me I can't figure out how to get a human being
    from any of the companies to tell them to unfreeze anything. I
    honestly have not worried about the credit companies because we
    are ok and haven't had any issues.

    Do any of you know how to reach a human? It looks like I may have to write to each of them.....yuk!....and I am accustomed to
    e-mail, fax etc. to resolve problems quickly.

    I'm having a hard day, darn it, and I was really proud of myself
    for working until 7 PM finishing the application process so I could chill at home. :smile: DDD
  2. muttmeister

    muttmeister Well-Known Member

    There is a websit
    that gives instructions on how to reach a real person at various companies. I haven't tried it but I do see that the major credit reporting companies are listed. Hope this helps.
  3. DDD

    DDD Well-Known Member

    It looks like at least one doesn't need a report number to reach a human.......I'll try. Probably I should try now but I am too
    darn tired. Thanks, Mutt. DDD
  4. DDD

    DDD Well-Known Member