I need strength, wisdom, and advice for myself and the tenant at my cousin, P's. Backstory: A mutual friend asked if C could stay at the apt on an emergency basis. We said fine. She has not pd us anything for mo's. 9 mo's later, C seems to have no intention of leaving. She has nowhere to go. She has anxiety issues. She's got a dog. A bunch of boxes where she keeps her things. She was referred by a friend. I am calling the friend to ask if she can take her in. (not my job, but have to expedite this and you'll see why). I just called C a little bit ago to tell her that I accepted the mover's estimate and booked the 19th and 20th for the move. Their window of arrival is 8:30-9 a.m. but they did not state the ending time. She said that was ridiculous. She had things to do. I told her the superintendent could be there, but she was worried that her things would be taken by mistake. I told her I'd email to get a better grip on the time. I am going to call her back when I get a time estimate, at which time I also have to tell her that: 1) I am signing a surrender agreement for the apt, which is rent controlled, and she will be evicted on the 1st if she isn't out by then. On the 1st and every day thereafter, there will be a $500 fine. (This came as a surprise to me. Sheesh, the things that people have up their sleeves. I haven't played chess in a long time.) 2) She must box and label all of her things, empty out the dresser so it can be shipped (some of her things are in a dresser), box up her own clothes that are in there, and label them clearly with her name so that they are not shipped. (How hard is that?) 3) She must call me on Wednesday to tell me what her plans are. What else should I say? She fidgets and hems and haws and talks in circles and makes flat statements like, "They can't do that! That's against the law!" which is exactly the same way P talks. Just because she's nuts and taking advantage of us doesn't mean she has to drive me nuts. I hate to throw her out on the street but it's not like she didn't see this coming, and not like she isn't taking huge advantage of the situation. I do not want to get into an argument with her but need to be firm. Heeeeeeeeeeeeeeeeeeelllllllllllllllllllllllllllllppppp!