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The Watercooler
I learned today that my job with adults- is no different then high school
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<blockquote data-quote="susiestar" data-source="post: 513755" data-attributes="member: 1233"><p>Document EVERYTHING. A paper trail is what you will need and H&R's advice is exactly correct. </p><p></p><p>I have worked in a lot of call centers and have run into similar thigns quite often. FWIW, I ran across an article about legit work at home jobs and cust svc rep jobs for virtual call centers are one of them. </p><p></p><p>I will try to find the article for you that had all the info with other sites, etc... </p><p></p><p>I hope that you can establish a pattern of inappropriate behavior and get people to leave you alone. I hope the person who told you about the complaints is willing to be honest about it. It stinks that they can't understand the problems at home and work with you rather than to antagonize you. </p><p></p><p>One of the KEYS to handling the documentation of the situation is to keep emotion out of it. State the facts, company rules/policies that are/were violated with as much detail as possible, and don't go into your feelings. Be sure to READ FMLA, not just what is in the company handbook about it, and put those things into the documentation where appropriate.</p><p></p><p>Remember that this is a BUSINESS report and NOT a personal letter to a friend, and that you are NOT the 19-22yo and ARE a businesswoman who wants to protect her rights.It might be helpful to have someone proofread your documentation BEFORE you file the complaint. Maybe PM it to someone here or ask a friend who does not work with you and has business sense that you trust.</p></blockquote><p></p>
[QUOTE="susiestar, post: 513755, member: 1233"] Document EVERYTHING. A paper trail is what you will need and H&R's advice is exactly correct. I have worked in a lot of call centers and have run into similar thigns quite often. FWIW, I ran across an article about legit work at home jobs and cust svc rep jobs for virtual call centers are one of them. I will try to find the article for you that had all the info with other sites, etc... I hope that you can establish a pattern of inappropriate behavior and get people to leave you alone. I hope the person who told you about the complaints is willing to be honest about it. It stinks that they can't understand the problems at home and work with you rather than to antagonize you. One of the KEYS to handling the documentation of the situation is to keep emotion out of it. State the facts, company rules/policies that are/were violated with as much detail as possible, and don't go into your feelings. Be sure to READ FMLA, not just what is in the company handbook about it, and put those things into the documentation where appropriate. Remember that this is a BUSINESS report and NOT a personal letter to a friend, and that you are NOT the 19-22yo and ARE a businesswoman who wants to protect her rights.It might be helpful to have someone proofread your documentation BEFORE you file the complaint. Maybe PM it to someone here or ask a friend who does not work with you and has business sense that you trust. [/QUOTE]
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I learned today that my job with adults- is no different then high school
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