ktbug up from respite. There is one staff there that is over the top. She hit a child this weekend & wouldn't allow the children to call their parents ~ even to say good night. You ladies know me. I'm a fairly patient & reasonable woman. When kt finally called she was in tears & was asked to be picked up. She was frightened for herself & the other girls. If I had had permission I would have driven the other girls home. One child had already been picked up by her parent. I got there to pick up kt & the offending staff member confronted me. Told me what a "brat" kt was ~ I stared this woman in the eye & told her she did not want to take me on. I was the last person she wanted to take on. In the meantime, the girls there told me they had been threatened by this lady, one had been hit & had been told they couldn't contact their parents. A complaint is being filed even as we speak. I'm pulling in favors from team members (I'm easy to work with). CPS is being called in to investigate. These children may be challenging but they will not be threatened or hit by service providers. I need respite but am willing to do without unless this staff member is investigated & dealt with. Don't mess with this mama bear.