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Just spoke with-PO's super!!
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<blockquote data-quote="Marguerite" data-source="post: 239759" data-attributes="member: 1991"><p>I think that was a really productive call, in the end. Very well done!</p><p></p><p>Now you have to follow through. DDD gave you some really gooad advice - do what you promised to but write it all down as you go. It's a good habit to be in anyway - I always take detailed notes. Where posible I make the calls while I'm at the computer with a text file open. I try to keep it all on one file. I begin a new call with a new paragraph, beginning with the date. Then I put the phone number and the name of the person I'm calling as well as what the business name is. I do this before I make the vcall and then I list te issues I want to raise. This is handy in the event I get an answering machine, so I simply note that I left the message indicated and move to the next call. During the call, if I get to talk to a person, I try to take detailed notes, being able to quote the other person word for word is vital.</p><p></p><p>After the call I go back and add any vibes or other notes. I also will add in square brackets or something else to indicate it's my thoughts and not what was said, some more ideas the call has stimulated. For example, if it makes me want to follow a different direction.</p><p></p><p>When you get back to the PO's boss, don't give him the complete list (it might not be appropriate) but instead prepare a summarised list of who you called, when and what was said. If it's already on the computer it should be quick and easy.</p><p></p><p>And when you find someone like that and you want him to have a more detailed personal point of view, invite him for coffee. Or arrange to go meet him (taking difficult child with you).</p><p></p><p>Always make it clear that you are open to sensible suggestions, and you want sensible suggestions so you can give them serious consideration; ANYTHING that can help difficult child is worth thinking about. Sometimes lateral thinking is needed. However, that you aren't just trying to get a kid into Residential Treatment Center (RTC) as your only option.</p><p></p><p>I hope this guy comes through for you. If nothing else, you've shown him that the PO's description of you doesn't quite tally.</p><p></p><p>Marg</p></blockquote><p></p>
[QUOTE="Marguerite, post: 239759, member: 1991"] I think that was a really productive call, in the end. Very well done! Now you have to follow through. DDD gave you some really gooad advice - do what you promised to but write it all down as you go. It's a good habit to be in anyway - I always take detailed notes. Where posible I make the calls while I'm at the computer with a text file open. I try to keep it all on one file. I begin a new call with a new paragraph, beginning with the date. Then I put the phone number and the name of the person I'm calling as well as what the business name is. I do this before I make the vcall and then I list te issues I want to raise. This is handy in the event I get an answering machine, so I simply note that I left the message indicated and move to the next call. During the call, if I get to talk to a person, I try to take detailed notes, being able to quote the other person word for word is vital. After the call I go back and add any vibes or other notes. I also will add in square brackets or something else to indicate it's my thoughts and not what was said, some more ideas the call has stimulated. For example, if it makes me want to follow a different direction. When you get back to the PO's boss, don't give him the complete list (it might not be appropriate) but instead prepare a summarised list of who you called, when and what was said. If it's already on the computer it should be quick and easy. And when you find someone like that and you want him to have a more detailed personal point of view, invite him for coffee. Or arrange to go meet him (taking difficult child with you). Always make it clear that you are open to sensible suggestions, and you want sensible suggestions so you can give them serious consideration; ANYTHING that can help difficult child is worth thinking about. Sometimes lateral thinking is needed. However, that you aren't just trying to get a kid into Residential Treatment Center (RTC) as your only option. I hope this guy comes through for you. If nothing else, you've shown him that the PO's description of you doesn't quite tally. Marg [/QUOTE]
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