Yup. I lost it. I tried to go to a website where husband has a $200 award to redeem from his company. He just today told me about it. The page would not load. It froze up and stayed that way for 30 minutes. I finally got the windows key to work but as I tabbed to shut down (no touchpad function) it just shut down. When it came on it couldn't find my personal settings. I have done system restore. I tried to get through the maze of the event log. Nothing works. If husband cannot fix it I do have a backup, but it will take me quite a while to redo everything. I am just beyond frustrated. If just ONE more thing stops working or messes up I am going to curl up in a ball and not come out. Thanks for letting me whine. I cannot even find the music and audiobooks I have stored!