Forums
New posts
Search forums
What's new
New posts
New profile posts
Latest activity
Internet Search
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
General Discussions
The Watercooler
Need quick help from bank experts!
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="klmno" data-source="post: 408773" data-attributes="member: 3699"><p>OK, 4 1/2 mos ago I moved and opened a new checking acct at a different bank. I had left about $25 in my old checking account but wasn't using it and had not had fees on the account before so didn't worry about getting to that bank to close the account. Now I am reapplying for a security clearance so I reviewed all accounts and finally opened what appeared to be a typical bank statement from that old account that had arrived a few weeks ago. </p><p></p><p>Apparently, since I filed for BK and gave up all CCs, the bank decided I was no longer qualified to get the no-fee checking acct. They never sent me anything saying that so I had no idea. But check this out- they KNOW there has been NO activity on that account in 4 mos but took out $20/mo for 4 mos until it left a negative balance of about $52, then deposited $90 in the acct themselves, then took out $40 from the acct to pay themselves to close the acct, then turned over a overdraft of $92 to their collections dept.</p><p></p><p>So I call and am trying to get someone on the phone to dispute this but the customer rep only wants to put me thru to the collections dept- and I seriously don't think they can change the charges. How do I get thru to a person- manager, supervisor, whatever, in a different dept who can discuss dropping them or at least lowering them and where I can go on record as disputing this?</p><p></p><p>It sure isn't going to help this clearance app if I can't get this resolved ASAP.</p><p></p><p>Obviously, if I'd known they were charging 20/mo since Sept, I would have closed the acct- I haven't used it at all and no longer needed it.</p></blockquote><p></p>
[QUOTE="klmno, post: 408773, member: 3699"] OK, 4 1/2 mos ago I moved and opened a new checking acct at a different bank. I had left about $25 in my old checking account but wasn't using it and had not had fees on the account before so didn't worry about getting to that bank to close the account. Now I am reapplying for a security clearance so I reviewed all accounts and finally opened what appeared to be a typical bank statement from that old account that had arrived a few weeks ago. Apparently, since I filed for BK and gave up all CCs, the bank decided I was no longer qualified to get the no-fee checking acct. They never sent me anything saying that so I had no idea. But check this out- they KNOW there has been NO activity on that account in 4 mos but took out $20/mo for 4 mos until it left a negative balance of about $52, then deposited $90 in the acct themselves, then took out $40 from the acct to pay themselves to close the acct, then turned over a overdraft of $92 to their collections dept. So I call and am trying to get someone on the phone to dispute this but the customer rep only wants to put me thru to the collections dept- and I seriously don't think they can change the charges. How do I get thru to a person- manager, supervisor, whatever, in a different dept who can discuss dropping them or at least lowering them and where I can go on record as disputing this? It sure isn't going to help this clearance app if I can't get this resolved ASAP. Obviously, if I'd known they were charging 20/mo since Sept, I would have closed the acct- I haven't used it at all and no longer needed it. [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
General Discussions
The Watercooler
Need quick help from bank experts!
Top