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<blockquote data-quote="Mamaof5" data-source="post: 408920"><p>10 years of inbound and outbound customer service representative work and then some. It's a Canadian thing. Our companies take on this policy, it's not law per say just an unspoken policy most if not all companies take on here in Canada. Particularly Ontario. The Consumer Protection Act does require disclosures that are pretty strict but doesn't out right say you have to. However, most companies do do this to avoid being investigated by the CPA board for bad business ethic.</p></blockquote><p></p>
[QUOTE="Mamaof5, post: 408920"] 10 years of inbound and outbound customer service representative work and then some. It's a Canadian thing. Our companies take on this policy, it's not law per say just an unspoken policy most if not all companies take on here in Canada. Particularly Ontario. The Consumer Protection Act does require disclosures that are pretty strict but doesn't out right say you have to. However, most companies do do this to avoid being investigated by the CPA board for bad business ethic. [/QUOTE]
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