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The Watercooler
New Laptop broke
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<blockquote data-quote="Kjs" data-source="post: 255870"><p>I called Toshiba yesterday and they gave me a "certified dealer" but it is 30 miles away. Either that or I mail it to Kentucky.</p><p> </p><p>Best Buy won't take it back. Said we have to call Toshiba.</p><p> </p><p>I drove to the dealer this morning. He said it looks like the hard drive went out. He said they can replace the hard drive but won't set it up. NO operating system. SAid I have to use my recovery disk and set everything up myself. ???</p><p> </p><p>I did NOT get a recovery disk!!! Best Buy said to call Toshiba. I did. They said, "I am sorry, you need to make your OWN recovery disk. It is on the Hard Drive" HELLO...I do NOT have a hard drive. They said, sorry.</p><p> </p><p>I went off. Told them I want my money back. I am not paying all this money for a Laptop that lasts 30 days and then have a useless Laptop with NO operating system.</p><p>Still, sorry. Asked for boss, then boss. Finally they agreed to send me a recovery disk. Two weeks. Now I'll have to PAY someone to set it up AGAIN.</p><p> </p><p>I just can't seem to get out from under this cloud. Need some sunshine!</p></blockquote><p></p>
[QUOTE="Kjs, post: 255870"] I called Toshiba yesterday and they gave me a "certified dealer" but it is 30 miles away. Either that or I mail it to Kentucky. Best Buy won't take it back. Said we have to call Toshiba. I drove to the dealer this morning. He said it looks like the hard drive went out. He said they can replace the hard drive but won't set it up. NO operating system. SAid I have to use my recovery disk and set everything up myself. ??? I did NOT get a recovery disk!!! Best Buy said to call Toshiba. I did. They said, "I am sorry, you need to make your OWN recovery disk. It is on the Hard Drive" HELLO...I do NOT have a hard drive. They said, sorry. I went off. Told them I want my money back. I am not paying all this money for a Laptop that lasts 30 days and then have a useless Laptop with NO operating system. Still, sorry. Asked for boss, then boss. Finally they agreed to send me a recovery disk. Two weeks. Now I'll have to PAY someone to set it up AGAIN. I just can't seem to get out from under this cloud. Need some sunshine! [/QUOTE]
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New Laptop broke
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