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No Longer a Target Shopper
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<blockquote data-quote="Hound dog" data-source="post: 512391" data-attributes="member: 84"><p>This is why mother in law purchased her own wheelchair. Regardless of whether or not a store had those carts, we never failed to take the wheelchair. Why? Because there was always the chance all carts were in use (and no way could mother in law navigate the store without them by the time she bought the chair), weren't charged, or were broken. Most of the time it was the first two and it never seemed to matter if it was walmart, kroger, or kmart. I've never even noticed them in the Targets I've been inside, not that I shop there much. </p><p></p><p>We did the same thing for easy child when she broke her ankle, for the same reason. I've held onto mother in law's wheelchair for that reason, and have no plans on it going anywhere in the future. You just never know when it will be needed again.</p><p></p><p>You're right, it's just plain bad customer service, which in this economy is NOT smart. Might want to mention to them that they may want to think about how many potential customers simply turn and leave when they find their carts like that, because I bet 90 percent do just that. </p><p></p><p>I'd try contacting them via letter next time, and Star made an excellent suggestion on photographic proof of the conditions of their carts. </p><p></p><p>Our local warmart.........their carts are rarely charged, and even when they are most of them don't work worth a darn and hitch and lurch around........that is IF you can manage to find one to begin with, a rare thing. Krogers is better, but that is not to say they don't have problems. Kmart........well, our kmart doesn't get much business so there is no one to mess the carts up or run the batteries down.</p><p></p><p>That just blows out the wazoo.</p><p></p><p>((hugs))</p></blockquote><p></p>
[QUOTE="Hound dog, post: 512391, member: 84"] This is why mother in law purchased her own wheelchair. Regardless of whether or not a store had those carts, we never failed to take the wheelchair. Why? Because there was always the chance all carts were in use (and no way could mother in law navigate the store without them by the time she bought the chair), weren't charged, or were broken. Most of the time it was the first two and it never seemed to matter if it was walmart, kroger, or kmart. I've never even noticed them in the Targets I've been inside, not that I shop there much. We did the same thing for easy child when she broke her ankle, for the same reason. I've held onto mother in law's wheelchair for that reason, and have no plans on it going anywhere in the future. You just never know when it will be needed again. You're right, it's just plain bad customer service, which in this economy is NOT smart. Might want to mention to them that they may want to think about how many potential customers simply turn and leave when they find their carts like that, because I bet 90 percent do just that. I'd try contacting them via letter next time, and Star made an excellent suggestion on photographic proof of the conditions of their carts. Our local warmart.........their carts are rarely charged, and even when they are most of them don't work worth a darn and hitch and lurch around........that is IF you can manage to find one to begin with, a rare thing. Krogers is better, but that is not to say they don't have problems. Kmart........well, our kmart doesn't get much business so there is no one to mess the carts up or run the batteries down. That just blows out the wazoo. ((hugs)) [/QUOTE]
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