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No Longer a Target Shopper
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<blockquote data-quote="susiestar" data-source="post: 512963" data-attributes="member: 1233"><p>Janet, look into govt grants for the disabled. Lots of times there are no applicants for grants or little competition so it might be worthwhile.</p><p></p><p>Thanks ladies! I was mostly worried about the safety risk, and upset about the treatment. </p><p></p><p>I DID speak to the manager on duty, then called the store manager, then wrote and called corporate. The store manager I guess can't use phones because she hung up on me twice before I got through, then she flat out denied that the carts are in bad shape. She also flat out said that I abused her employees and they didn't shout at me from across the store, and then told me to seek psychiatric help because they can't care for every crazy person who calls them. </p><p></p><p>Corporate said that maybe they didn't need my business as I was clearly not willing to be reasonable. All I asked was for them to have the carts in decent working order if they were to provide them, and to make sure that there were no flat out dangerous safety issues like exposed wiring on a cord plugged into an electrical outlet.</p><p></p><p>I am sorry y'all have had probelms in walmarts. Ours is a little old supercenter, and we have a big fancy new one at the edge of town. Our little old one has 15 carts, and it was one of the very early supercenters. I have stopped at Walmart in big and little towns around here and unless it is the busiest time of day I have rarely had a real cart problem or not been able to get one. We also have regular wheelchairs at each store and if your cart dies every employee who walks past will offer to go get the wheelchair or a new cart for you - I have even had this at the tiniest oldest walmart around our area. When problems happen, which they do, and repairs need to be made, they are made PROFESSIONALLY, esp if that problem involves electricity. My nephew worked at a Wlamart for a few years back and he said that any electrical repair had to be made by someone certified and licensed to do it, and if a store had an employee with-o that training and certification who made that type of repair, then the MANAGER would get fired most likely.</p><p></p><p>I have contacted several groups about this, and have also contacted the Director of Safety for the Dept of Labor iwth the exact date of the problems. I was very specific and she has a reputation for eating people alive for things like this. Sadly, this chain has lost my business. I like target's house brands far more than many brand names, and I like many of their clothing and houseware lines. But I won't go there again or order online. I won't in any way support an organization that puts every person in the building at risk of serious shock from a badly made repair job. If they do that on something that a customer can see, what do they do on things behind the scenes that we cannot see? </p><p></p><p>I also intend to see what I can do about the hideous service - I want EVERYONE to know about it because it isn't one store or one city or one state. It is at least this region, and even one store is way too much. Especially when the response from the corporate office was that I was the one in the wrong and I was "too demanding" and not appreciative enough. in my opinion I was TOO appreciative for the quality of products and didn't complain more, earlier.</p><p></p><p>OK is different from many areas of the country. People here are a LOT nicer, more friendly, more helpful by nature. It is rare for a stranger to not smile if you meet their eyes, or for someone to not hold a door for you. People here are just genuinely friendly most of the time. It is one reason I wrote off the increasingly bad service at Target for so long. Their employees do NOT smile, they do NOT help you, they tend to be incredibly rude, and they get upset if you ask for something. Not just at this one store. For a long time I wrote it off as "a bad day" or someone else being rude to them. But if I went into another store near them, the employees were unfailingly normal, meaning at least polite and mostly friendly and willing to help in any way they can. THAT is the norm, here. Several Target stores have Walmarts very close to them. A few times I have gone into WM right after being at TArget and the WM empoyees were never like the Target ones. So in my opinion there is a problem at Target. A BIG one.</p><p></p><p>And I am done being nice or polite or tolerant of Target. I am angry and I intend to let the world know about it. I even called WM and thanked them, with specifics, and told them I think they could do a marketing campaign aimed at the disabled/senior/differently abled and mop the floor with Target.</p></blockquote><p></p>
[QUOTE="susiestar, post: 512963, member: 1233"] Janet, look into govt grants for the disabled. Lots of times there are no applicants for grants or little competition so it might be worthwhile. Thanks ladies! I was mostly worried about the safety risk, and upset about the treatment. I DID speak to the manager on duty, then called the store manager, then wrote and called corporate. The store manager I guess can't use phones because she hung up on me twice before I got through, then she flat out denied that the carts are in bad shape. She also flat out said that I abused her employees and they didn't shout at me from across the store, and then told me to seek psychiatric help because they can't care for every crazy person who calls them. Corporate said that maybe they didn't need my business as I was clearly not willing to be reasonable. All I asked was for them to have the carts in decent working order if they were to provide them, and to make sure that there were no flat out dangerous safety issues like exposed wiring on a cord plugged into an electrical outlet. I am sorry y'all have had probelms in walmarts. Ours is a little old supercenter, and we have a big fancy new one at the edge of town. Our little old one has 15 carts, and it was one of the very early supercenters. I have stopped at Walmart in big and little towns around here and unless it is the busiest time of day I have rarely had a real cart problem or not been able to get one. We also have regular wheelchairs at each store and if your cart dies every employee who walks past will offer to go get the wheelchair or a new cart for you - I have even had this at the tiniest oldest walmart around our area. When problems happen, which they do, and repairs need to be made, they are made PROFESSIONALLY, esp if that problem involves electricity. My nephew worked at a Wlamart for a few years back and he said that any electrical repair had to be made by someone certified and licensed to do it, and if a store had an employee with-o that training and certification who made that type of repair, then the MANAGER would get fired most likely. I have contacted several groups about this, and have also contacted the Director of Safety for the Dept of Labor iwth the exact date of the problems. I was very specific and she has a reputation for eating people alive for things like this. Sadly, this chain has lost my business. I like target's house brands far more than many brand names, and I like many of their clothing and houseware lines. But I won't go there again or order online. I won't in any way support an organization that puts every person in the building at risk of serious shock from a badly made repair job. If they do that on something that a customer can see, what do they do on things behind the scenes that we cannot see? I also intend to see what I can do about the hideous service - I want EVERYONE to know about it because it isn't one store or one city or one state. It is at least this region, and even one store is way too much. Especially when the response from the corporate office was that I was the one in the wrong and I was "too demanding" and not appreciative enough. in my opinion I was TOO appreciative for the quality of products and didn't complain more, earlier. OK is different from many areas of the country. People here are a LOT nicer, more friendly, more helpful by nature. It is rare for a stranger to not smile if you meet their eyes, or for someone to not hold a door for you. People here are just genuinely friendly most of the time. It is one reason I wrote off the increasingly bad service at Target for so long. Their employees do NOT smile, they do NOT help you, they tend to be incredibly rude, and they get upset if you ask for something. Not just at this one store. For a long time I wrote it off as "a bad day" or someone else being rude to them. But if I went into another store near them, the employees were unfailingly normal, meaning at least polite and mostly friendly and willing to help in any way they can. THAT is the norm, here. Several Target stores have Walmarts very close to them. A few times I have gone into WM right after being at TArget and the WM empoyees were never like the Target ones. So in my opinion there is a problem at Target. A BIG one. And I am done being nice or polite or tolerant of Target. I am angry and I intend to let the world know about it. I even called WM and thanked them, with specifics, and told them I think they could do a marketing campaign aimed at the disabled/senior/differently abled and mop the floor with Target. [/QUOTE]
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