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Rug Cleaning Co. Rip Off
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<blockquote data-quote="Star*" data-source="post: 165177" data-attributes="member: 4964"><p>Nomad, </p><p> </p><p>I would be livid. If you are a prepaid customer? OMG I would have jumped through hoops for you. But that's me and largely I'm seriously considering starting a business that teaches PROPER customer service manners. </p><p> </p><p>You may/may not run into a problem because I'm assuming this is Stanley Steemer, and most of them are franchises. However, I looked up the corporate sales office in Dublin, OH. They have an 800 number. </p><p> </p><p>Tomorrow morning I would call them, and ask for someone who is in charge. IF no one wants to be in charge - ask for the person that sells franchises and is the BIG KAHUNA over all franchises. As in; if you all go to Vegas for a seminar? Who would get the top floor suite and the most attention? </p><p> </p><p>I say this to you because I co-owned a Merry Maids (never again) nearly 20 years ago. We were a sub-corp of Service Master. WE also cleaned carpets. I went to school and everything - (rolls finger in air - whoopie) it was more exciting than the vacuum cleaner repair school (yawn). And our customers requests were always #1 priority if we wanted to pay our bills. </p><p> </p><p>Here's the number - GO GET 'M WARRIOR NOMAD </p><p> </p><p><strong>Year began:</strong> 1947 <strong>Franchising since:</strong> 1972</p><p>S*** St*** International Inc. was founded by Jack A. Bates in 1947. In 1972, the company began offering St**** St*** Carpet Cleaner franchises, and in 1998, it introduced St*** St**** Duct Cleaning Service add-on licenses. The company has more than 240 locations throughout the United States and is based in Dublin, Ohio.</p></blockquote><p></p>
[QUOTE="Star*, post: 165177, member: 4964"] Nomad, I would be livid. If you are a prepaid customer? OMG I would have jumped through hoops for you. But that's me and largely I'm seriously considering starting a business that teaches PROPER customer service manners. You may/may not run into a problem because I'm assuming this is Stanley Steemer, and most of them are franchises. However, I looked up the corporate sales office in Dublin, OH. They have an 800 number. Tomorrow morning I would call them, and ask for someone who is in charge. IF no one wants to be in charge - ask for the person that sells franchises and is the BIG KAHUNA over all franchises. As in; if you all go to Vegas for a seminar? Who would get the top floor suite and the most attention? I say this to you because I co-owned a Merry Maids (never again) nearly 20 years ago. We were a sub-corp of Service Master. WE also cleaned carpets. I went to school and everything - (rolls finger in air - whoopie) it was more exciting than the vacuum cleaner repair school (yawn). And our customers requests were always #1 priority if we wanted to pay our bills. Here's the number - GO GET 'M WARRIOR NOMAD [B]Year began:[/B] 1947 [B]Franchising since:[/B] 1972 S*** St*** International Inc. was founded by Jack A. Bates in 1947. In 1972, the company began offering St**** St*** Carpet Cleaner franchises, and in 1998, it introduced St*** St**** Duct Cleaning Service add-on licenses. The company has more than 240 locations throughout the United States and is based in Dublin, Ohio. [/QUOTE]
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