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Rug Cleaning Co. Rip Off
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<blockquote data-quote="Nomad" data-source="post: 165236"><p>MANY thanks Star.</p><p>However, I have called a certain person initials easy child in customer service twice and left a message. This person has NOT returned my call. I do have his email and will email him in the morning. </p><p>Who else might I ask for? This person is likely ignoring me. How can I find out who owns my local franchise?</p><p> </p><p>by the way, I also asked to speak to the District Manager. I was told "he was in a meeting." I asked when he would be out of the meeting? They said that he would be in the meeting all day. I asked if he is always in a meeting and they refused to answer the question.</p><p> </p><p>I have been using their services for 20 years. 20 years. On top of that, my husband has a business and he uses their services. AND when difficult child switched apartments recently, we used their services. AND when my son just got his apartment and it smelled like cigarettes, we used them. </p><p> </p><p>I need to find another company and pronto. Unless I am a desperate woman...I will NEVER EVER use their services again. And under no no no circumstances sign a prepaid contract with them or probably anyone again. Lesson learned.</p><p> </p><p>I'm still going to try with corporate...ideas welcome. Thank you also for the ideas re: getting rid of pet urine smells!!!!</p><p> </p><p>Don't use this company ladies. They ** and I mean more than rugs.</p></blockquote><p></p>
[QUOTE="Nomad, post: 165236"] MANY thanks Star. However, I have called a certain person initials easy child in customer service twice and left a message. This person has NOT returned my call. I do have his email and will email him in the morning. Who else might I ask for? This person is likely ignoring me. How can I find out who owns my local franchise? by the way, I also asked to speak to the District Manager. I was told "he was in a meeting." I asked when he would be out of the meeting? They said that he would be in the meeting all day. I asked if he is always in a meeting and they refused to answer the question. I have been using their services for 20 years. 20 years. On top of that, my husband has a business and he uses their services. AND when difficult child switched apartments recently, we used their services. AND when my son just got his apartment and it smelled like cigarettes, we used them. I need to find another company and pronto. Unless I am a desperate woman...I will NEVER EVER use their services again. And under no no no circumstances sign a prepaid contract with them or probably anyone again. Lesson learned. I'm still going to try with corporate...ideas welcome. Thank you also for the ideas re: getting rid of pet urine smells!!!! Don't use this company ladies. They ** and I mean more than rugs. [/QUOTE]
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