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The Watercooler
Rug Cleaning Co. Rip Off
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<blockquote data-quote="Lothlorien" data-source="post: 165335" data-attributes="member: 1024"><p>Nomad, I am one to fire off letters when a company ticks me off. They sound like real difficult children and I highly doubt that even if you do write a letter to the president of the company, it will make a difference. It won't matter to them until it really hits their pocket.</p><p> </p><p>You could always write a letter to the local news, but it's probably not quirky enough for them to put it on the news.</p><p> </p><p>Find someone else and then write the company that after being a regular customer of theirs for 20 years, you will no longer use them or recommend them to anyone else, because of something that is so ridiculous and then on top of that the customer service reps have done nothing to encourage you to use their business again. In my experience, they'll probably ignore your letter, but you'll have the satisfaction of letting them know why their business will eventually bite the dust if they keep this type of service up.</p></blockquote><p></p>
[QUOTE="Lothlorien, post: 165335, member: 1024"] Nomad, I am one to fire off letters when a company ticks me off. They sound like real difficult children and I highly doubt that even if you do write a letter to the president of the company, it will make a difference. It won't matter to them until it really hits their pocket. You could always write a letter to the local news, but it's probably not quirky enough for them to put it on the news. Find someone else and then write the company that after being a regular customer of theirs for 20 years, you will no longer use them or recommend them to anyone else, because of something that is so ridiculous and then on top of that the customer service reps have done nothing to encourage you to use their business again. In my experience, they'll probably ignore your letter, but you'll have the satisfaction of letting them know why their business will eventually bite the dust if they keep this type of service up. [/QUOTE]
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