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<blockquote data-quote="Christy" data-source="post: 142509" data-attributes="member: 225"><p>OMG what a disater! Contact the school and send copies of the emails. I am wondering if this "tutor" was fired for failure to show up at other clients homes as well. If it is the school's responsibility to provide the tutoring, demand that they find someone who can start immediately and at your convenience. If you are dealing with the company directly, demand the same from them and be sure to recount the unsatisfactory experience and the loss of instruction the delay has caused your child. If you do not have the time or energy to tackle this on the phone, start with a professional, yet seriously-toned email.</p><p></p><p>Good luck and don't be overly accomadating. If you are entitled to this service then they have an obligation to provide it.</p></blockquote><p></p>
[QUOTE="Christy, post: 142509, member: 225"] OMG what a disater! Contact the school and send copies of the emails. I am wondering if this "tutor" was fired for failure to show up at other clients homes as well. If it is the school's responsibility to provide the tutoring, demand that they find someone who can start immediately and at your convenience. If you are dealing with the company directly, demand the same from them and be sure to recount the unsatisfactory experience and the loss of instruction the delay has caused your child. If you do not have the time or energy to tackle this on the phone, start with a professional, yet seriously-toned email. Good luck and don't be overly accomadating. If you are entitled to this service then they have an obligation to provide it. [/QUOTE]
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