Yes, DJ
I sent a written letter to owner's rep in August and did include a paragraph that if anyone came in while I wasn't here or hadn't taken my dogs out of the house that I would take NO responsibility if someone got hurt but I would pursue legal action if my dogs got out and got hurt or lost. I think I'm exercising due diligence if the owner won't schedule outside my work hours and needs to come by for someone to look at hardwood floors and I put my dogs in the bathroom, where there aren't wood floors. She apparently brought a plumber in- why I don't know- but had I known a plumber was coming, I don't know that I'd put the dogs in the bathroom. Really, my dogs wouldn't hurt a fly- a hamster, yes, but not a fly. LOL! Howver, you never know how a dog might act to a total stranger walking in on them and some "strangers" will instigate trouble with a dog. Plus, the rep has two pre-school aged twins that are rambuctious and if the dogs are in the bathroom upstairs and a small schild opened the door, the dog jumps around, the kid could end up tumbling down the stairs.
Right now I'm writing difficult child and giving him the riot act about what it's going to take to live with me and get into college or...well, the sink or swim talk, I guess. I'll start on the letter to the rep next. It will include the previous "complaints" even though they have been documented via email or her website already. I'm going to list them all out in bullet format and I tend to think it will make the unprofessional approach very obvious. Then, I'll wait until this is over and send a copy to the BBB.