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Susie* need your help please - cheap glasses
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<blockquote data-quote="susiestar" data-source="post: 408114" data-attributes="member: 1233"><p>The biggest problems with Zenni seem to be slow turnaround and having a tough time getting an answer to any questions. I have used them in the past with decent results until the last 2 times I contacted them. The first of these was when a pair of glasses needed a new screw and NO ONE at four glasses places could find on that would work. Five MONTHS after I contacted the company I got a package with a glasses case and inside were three small screws in a little bag. I contacted them repeatedly in a week's time. The second time that I had an issue it took them 34 days to get my glasses after I ordered them. </p><p> </p><p>The guy who runs the blog Glassy Eyes only stopped recommending them because they are so terribly hard to contact and they take so long to respond or send your glasses. They also can be a bit more expensive. I usually look at two or three sites and price what I want, including shipping, before I make my decision.</p><p> </p><p>Goggles4U not only had better prices and faster services, they also run some really good deals. They have an online chat gizmo that is super helpful and respond to emails in 1-2 days.</p><p> </p><p>I may still order from zenni in the future if they have something I like at a good price. They do not often have discounts or deals very often that I have ever found.</p><p></p><p>The Glassy Eyes blog has discounts to several companies plus the guy who runs it is well known by the companies and he will help iron out problems if you need him to. Zenni is the only place that has given him any difficulties with helping people. He steered a lot of business to them for several years and then they just stopped responding to him at all (he seems like ar eally nice guy and he sends a TON of people to these places, so working with him would be good for their business.)</p><p> </p><p>I will say that you should NOT order from Zenni if you are in a hurry. My last glasses took far longer than the 10 days that it took to get thank you's from Goggles4U.</p></blockquote><p></p>
[QUOTE="susiestar, post: 408114, member: 1233"] The biggest problems with Zenni seem to be slow turnaround and having a tough time getting an answer to any questions. I have used them in the past with decent results until the last 2 times I contacted them. The first of these was when a pair of glasses needed a new screw and NO ONE at four glasses places could find on that would work. Five MONTHS after I contacted the company I got a package with a glasses case and inside were three small screws in a little bag. I contacted them repeatedly in a week's time. The second time that I had an issue it took them 34 days to get my glasses after I ordered them. The guy who runs the blog Glassy Eyes only stopped recommending them because they are so terribly hard to contact and they take so long to respond or send your glasses. They also can be a bit more expensive. I usually look at two or three sites and price what I want, including shipping, before I make my decision. Goggles4U not only had better prices and faster services, they also run some really good deals. They have an online chat gizmo that is super helpful and respond to emails in 1-2 days. I may still order from zenni in the future if they have something I like at a good price. They do not often have discounts or deals very often that I have ever found. The Glassy Eyes blog has discounts to several companies plus the guy who runs it is well known by the companies and he will help iron out problems if you need him to. Zenni is the only place that has given him any difficulties with helping people. He steered a lot of business to them for several years and then they just stopped responding to him at all (he seems like ar eally nice guy and he sends a TON of people to these places, so working with him would be good for their business.) I will say that you should NOT order from Zenni if you are in a hurry. My last glasses took far longer than the 10 days that it took to get thank you's from Goggles4U. [/QUOTE]
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Susie* need your help please - cheap glasses
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