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The Optician Took My Back-up Glasses
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<blockquote data-quote="Marguerite" data-source="post: 371776" data-attributes="member: 1991"><p>THis is rubbish. What would be the reasoning behind this?</p><p></p><p>Here, we get our old lenses given to us or, if we choose, the store will keep them in a drawer for us (but probably only for a certain period of time, to make sure the new lenses are OK).</p><p></p><p>I would ask what is the reasoning for the disposal of old lenses, especially given the experience you had. Feel free to tell them that this has happened to me twice so far and each time, having the old lenses available made a quick temporary fix a lot easier. mother in law recently had a problem when her frames broke, and needed new glasses urgently. The optician cut down her old lenses to fit a new pair of frames (a temporary fix) which kept her with something to see through until the new prescription they organised for her, arrived. It was good for their business because first, they got paid for the cut-down bodge job, then they got the order for two pairs of glasses as new replacement.</p><p></p><p>So it is good for business to do this.</p><p></p><p>Insurance issues? Maybe someone is afraid that a person might use the old lenses to jerry-rig together a 'new' pair of specs, which of course will not be good for your vision if they've not been made for those frames. The centre of each lens risks being in the wrong place. But the actual damage from this is nothing actionable, and anyone stupid enough to do this (or desperate enough) is not going to have a leg to stand on, if they try to sue for damaged vision. Because I don't think it CAN damage your vision!</p><p></p><p>No, I think this is a case of unthinking procedure to keep the place tidy. I would do a deal while the bloke is being so helpful - insist that FOR YOU, old lenses be kept. Even if they choose to keep them safe themselves, YOU need them kept safe somewhere, in the event there is a problem. At some time in the future when it is clear that your new glasses are fine, then they can ask you for permission to dispose of them.</p><p></p><p>Where do they stand on your ordering two pairs of glasses? Or deciding, as I would after this incident, that having a second pair with your current script would be a good idea? Would they confiscate your current pair to ensure you still only have one pair of specs? What if you want a blue pair for day and a red pair with glitter for evening wear?</p><p></p><p>In my case there is another scenario where the old lenses were needed and used - I was pregnant, standing naked in my in-law's bathroom over Christmas (about to have a shower) when sis-in-law wanted to use the sink. I got into the shower recess to get my large bulk out of the way and shut the sliding frosted glass door for privacy. husband came in to help me, and offered to take my glasses from me so I could shower. But I had my glasses off (of course!) as I handed them to husband through the almost closed glass door. My specs hit the door, a lens popped out and smashed on the tiles. There I was naked, pregnant, blind and standing barefoot with shattered glass all around.</p><p>Embarrassing. </p><p></p><p>After the clean-up (including a careful shower!) husband took me back home and found my old lenses. Meantime he put a piece of cardboard in the empty lens. We took the specs to the optometrist who put the old lens in for me. However, it was too different and it was not good for vision. Better than cardboard, though. I had a new pair of specs two weeks later. But having spare lenses made it possible for me to at least drive legally in the meantime.</p><p></p><p>This needs to be resolved. I would also suggest you look around for policy at other opticians.</p><p></p><p>Marg</p></blockquote><p></p>
[QUOTE="Marguerite, post: 371776, member: 1991"] THis is rubbish. What would be the reasoning behind this? Here, we get our old lenses given to us or, if we choose, the store will keep them in a drawer for us (but probably only for a certain period of time, to make sure the new lenses are OK). I would ask what is the reasoning for the disposal of old lenses, especially given the experience you had. Feel free to tell them that this has happened to me twice so far and each time, having the old lenses available made a quick temporary fix a lot easier. mother in law recently had a problem when her frames broke, and needed new glasses urgently. The optician cut down her old lenses to fit a new pair of frames (a temporary fix) which kept her with something to see through until the new prescription they organised for her, arrived. It was good for their business because first, they got paid for the cut-down bodge job, then they got the order for two pairs of glasses as new replacement. So it is good for business to do this. Insurance issues? Maybe someone is afraid that a person might use the old lenses to jerry-rig together a 'new' pair of specs, which of course will not be good for your vision if they've not been made for those frames. The centre of each lens risks being in the wrong place. But the actual damage from this is nothing actionable, and anyone stupid enough to do this (or desperate enough) is not going to have a leg to stand on, if they try to sue for damaged vision. Because I don't think it CAN damage your vision! No, I think this is a case of unthinking procedure to keep the place tidy. I would do a deal while the bloke is being so helpful - insist that FOR YOU, old lenses be kept. Even if they choose to keep them safe themselves, YOU need them kept safe somewhere, in the event there is a problem. At some time in the future when it is clear that your new glasses are fine, then they can ask you for permission to dispose of them. Where do they stand on your ordering two pairs of glasses? Or deciding, as I would after this incident, that having a second pair with your current script would be a good idea? Would they confiscate your current pair to ensure you still only have one pair of specs? What if you want a blue pair for day and a red pair with glitter for evening wear? In my case there is another scenario where the old lenses were needed and used - I was pregnant, standing naked in my in-law's bathroom over Christmas (about to have a shower) when sis-in-law wanted to use the sink. I got into the shower recess to get my large bulk out of the way and shut the sliding frosted glass door for privacy. husband came in to help me, and offered to take my glasses from me so I could shower. But I had my glasses off (of course!) as I handed them to husband through the almost closed glass door. My specs hit the door, a lens popped out and smashed on the tiles. There I was naked, pregnant, blind and standing barefoot with shattered glass all around. Embarrassing. After the clean-up (including a careful shower!) husband took me back home and found my old lenses. Meantime he put a piece of cardboard in the empty lens. We took the specs to the optometrist who put the old lens in for me. However, it was too different and it was not good for vision. Better than cardboard, though. I had a new pair of specs two weeks later. But having spare lenses made it possible for me to at least drive legally in the meantime. This needs to be resolved. I would also suggest you look around for policy at other opticians. Marg [/QUOTE]
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