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Ticked, chapped, Disgusted!!!!!
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<blockquote data-quote="donna723" data-source="post: 181286" data-attributes="member: 1883"><p>You go get'em, Janet! Isn't that infuriating! You must be ready to go ballistic on somebody! Did you get your water turned back on yet? Did they think it was just a coincidence that you have a money order receipt for the exact same amount of your water bill? It's so hard to fight something like that because they're holding all the cards!</p><p> </p><p>In our little town you pay your utility bill at City Hall. It includes water, sewer, and gas if you have it. The only thing I use gas for is heat, so I don't use it at all for at least half the year. But they added a minimum fee of $13 for gas even if you don't use it. Then they raised it ... now I pay $14 a month to NOT use any gas! If you have it shut off for the summer, they charge you $65 to reconnect it in the fall, and you can bet they'd take their own sweet time reconnecting it too.</p><p> </p><p>I actually got in to a screaming match over my water bill with the old lady that works in City Hall! My water bill was always just right, the amount it should be for one person living by themselves. Then they decided to put in new water meters ... the next month my bill doubled! They agreed that it was more water than I possibly could have used, but insisted that I must have a leak somewhere (new water meter leaking?) or the toilet was running! I had to pay the bill. My landlord came over, checked everywhere including under the house - no leaks. The next month my bill had tripled! It said I used more water than my landlord did at the car wash he owns! They insisted that nothing could be wrong with the meter because it was brand new! The woman actually had the brass cajones to suggest that maybe my neighbors were sneaking in to the house while I was gone to work and using my water! Yeah, and maybe these big-eyed aliens landed in my yard and ... Again, I had to pay the bill! Came home one day and saw where they had been digging in my yard - next months bill was back to normal! They won't admit they replaced the meter, but I know they did, the stubborn buggers! Ain't small-town life wonderful!</p><p> </p><p>I really hope you get it straightened out ... make them give you the money back - they'll try to get you to take a credit instead!</p></blockquote><p></p>
[QUOTE="donna723, post: 181286, member: 1883"] You go get'em, Janet! Isn't that infuriating! You must be ready to go ballistic on somebody! Did you get your water turned back on yet? Did they think it was just a coincidence that you have a money order receipt for the exact same amount of your water bill? It's so hard to fight something like that because they're holding all the cards! In our little town you pay your utility bill at City Hall. It includes water, sewer, and gas if you have it. The only thing I use gas for is heat, so I don't use it at all for at least half the year. But they added a minimum fee of $13 for gas even if you don't use it. Then they raised it ... now I pay $14 a month to NOT use any gas! If you have it shut off for the summer, they charge you $65 to reconnect it in the fall, and you can bet they'd take their own sweet time reconnecting it too. I actually got in to a screaming match over my water bill with the old lady that works in City Hall! My water bill was always just right, the amount it should be for one person living by themselves. Then they decided to put in new water meters ... the next month my bill doubled! They agreed that it was more water than I possibly could have used, but insisted that I must have a leak somewhere (new water meter leaking?) or the toilet was running! I had to pay the bill. My landlord came over, checked everywhere including under the house - no leaks. The next month my bill had tripled! It said I used more water than my landlord did at the car wash he owns! They insisted that nothing could be wrong with the meter because it was brand new! The woman actually had the brass cajones to suggest that maybe my neighbors were sneaking in to the house while I was gone to work and using my water! Yeah, and maybe these big-eyed aliens landed in my yard and ... Again, I had to pay the bill! Came home one day and saw where they had been digging in my yard - next months bill was back to normal! They won't admit they replaced the meter, but I know they did, the stubborn buggers! Ain't small-town life wonderful! I really hope you get it straightened out ... make them give you the money back - they'll try to get you to take a credit instead! [/QUOTE]
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Ticked, chapped, Disgusted!!!!!
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