OK- #1 is that I got my reimbursement for travel quicker than I thought so I purchased myself a mattress set tonight that will be delivered tomorrow. Thank goodness because this air mattress developed a bad leak and won't even hold air thru the night. Needless to say, my back, shoulders and neck have been about to kill me. Anyway, I still had a tight budget unless I was willing to wait until mid-January and I wasn't. So I got a euro top because the regular traditional mattresses in this discount store just hoovered. The euro top seemed ok but I'm not familiar with them and was wondering what others' experience has been. Also, the floor model squeaked if I pushed down hard on the edge. The salesman assured me my new one would not and even wrote that "guarantee" on the sales ticket. How bad is this going to be? I figure if I'm not happy with it, difficult child will get it and I'll get myself a better set. Sad, I know, but I spent a lot of years giving him the best of whatever "we" had and how did he do me? Besides, he'll either make it and I'll be able to afford to get him better within a couple of years after he gets released or he won't and he won't be at home- again- anyway. Now, bigger issue- the last place I lived, I had all internet, phone, and cable tv thru one company. I gave the house up thru foreclosure/bankruptcy. As the bank requested, I worked with a realty company representing them and set a date to turn keys over to that company so we all could avoid eviction. Fine. The last day there I gathered all equipment for the communications co. except the modem- but here's why- they had previously told me that only a technician was to install or remove that modem and ALWAYS had a tech come to the house to do so, even though once I just needed to swap it out because one died. The second reason was that when I tried to disconnect the modem to take it in anyway, I found that the cables were on so tight there was no way I could get them off- even with a wrench. Yes, I tried. So, I turned my keys over to the realtor, drove to the communications co., turned everything in except the modem but ecplained to the lady about the modem. I figured if need be, I could beg the realtor to arrange something with the communications co. to let them in to get it. The lady at the company told me not to worry about it. I asked "Are you sure?" and she said yes, don't worry about it. I should also mention that a few days before I moved out, I called to schedule disconnection of all services, and told them the day I would be bringing equipment in- the same day as disconnection was scheduled- and the clerk never said ONE word about needing me to bring the modem or having a tech come and get it and frankly, I forgot to specifically ask. So imagine my surprise to get something forwarded in the mail from this company telling me since I didn't turn it in, they were going to charge me up to $500. I called to explain. The man was obnoxious and twisted my words, saying "oh, now you are trying to tell me a tech came and got it"- no, I never said that at all. There was obviously not going to be any reasonable communication with him so I finally hung up on him. So nnow I'm wondering what they can and will do. I didn't have a deposit with them because I'd had that company so long that at the last move (to that house) they didn't require one from me. I did owe them money when I left but have been paying on it monthly so now I only owe them one more check and that will pay off everything I left owing. But, they do have my current address. I honestly dfeel like I made every effort to meet my obligations with them and to get back to them everything I had and am not happy at all about their current insistence that I owe them and possibly as much as $500 for this modem, given what the clerk told me that day. If she had told me this would happen, I would have asked the realtor to meet me back there, cut the cables and taken the darn thing to the company. Suggestions?