I'm brining this here because I want to be sure that before I write corporate about what I went through? I'm not being out of line. I don't feel that I am, and neither do most of the girls I work with. However I'll explain and let cooler heads prevail. Meaning people that are not involved whatsoever, and some of you work in fast food industry. Yesterday our group (as per nearly every day) ordered breakfast/lunch and someone goes to get it. Sometimes it's a few people sometimes it's a lot. I've never done a large run, but I'm highly organized and made it easy for myself. Took the list, put your money in an envelope, put your card in an envelope and some orders got called in early. Then went to the Chick XX XX store. They were not busy at 9:am. I would place one order, pay, then ask for whatever sauce to go with that order. Put the change in the envelope or swiped the card, put that in the envelope. Trust me it was NOT a nightmare for the cashier. I asked that the order for each be put into ONE bag. I asked for ONE bag for the sauces, condiments, napkins. I got the orders, drinks and made two trips to the car. I had about 12 orders. When I got back to the center? I started to open the bags and there were sandwhiches, in with breakfast, there were fries in with yogurt, there were ----well suffice to say I had to put everyones orders together and I don't know the menu but I made it work. I HATE to handle food. HATE IT. But the last two orders were missing....and the last one was mine - and it was cold, messedup.....so I drove back to the restaurant. I was angry....but cool. Got there, and asked the girl if she would just do the orders over since A> I had to come back, and my food was cold - waffle fries suck when they are cold, and so do chicken strips,,,,,and the other girls parfait was 1/2 melted. Her biscuit was misisng, and my fruit cup was not in the bag. The manager came out and handed me a fruit cup, and said the only thing I was missing now was a fruit cup. I said "Well what I was hoping for, was to have the whole order redone, since the fries were cold and the strips were cold, and her biscuit was missing.." and handed her the bag. She said "NO maam...you got what you ordered, I can't help it you had to come back here.....Ill only replace the missing items.: I said "Really? After we come here and order all this? And I showed her all the list.....and I had to come all the way back down here because the orders were wrong? I mean they were really messed up and bagged out of order. It took me a long time to put whose food with who." She said in a really disgusted voice "I bagged those myself." I said "Look lady I would not LIE about it - THE food in that bag is what was left over......and THIS is whats missing, and OUR orders are cold." She REFUSED to fix them....and Said "I'll give you the biscuit and the fruit cup..." THEN she said "WHEN YOU GUYS come here I guess we'll start writing your names on the bags (like children)" ......After that she walked off WITH attitude....so I just reached over the counter grabbed my cold food and said - could you just heat it up? She said NO....then said "OH i'll replace it----it'll be 10 minutes. I said forget it I've wasted an hour with this already.....and she nver said thanks or anything......and she managed to keep my receipts.. SO.....I got back.....and talked to another girl who one time didn't get her polynesian sauce and got comped for an entire MEAL......I said well I had my uniform on and I represented the entire center so I couldn't be my normal self. But I'm not happy at all......and I want comped.....As far as an apology.......she can kiss my kamoo a moo a. Am I wrong? I can take it if I am - I just don't think I am.