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<blockquote data-quote="Signorina" data-source="post: 622550"><p>It's part of their 360 program and coordinates care. It's being rolled out across the country. I don't think it creates obligations on your part and if the program works like it's supposed to - it could be beneficial and cut through a lot of annoyances. It is my understanding that it it can coordinate multiple physicians/services - like if your doctor refers you to physical therapy - the nurse manager assigned to you will help you find a therapist, set up the appointments, makes sure the info and records are shared between the prescribing doctor and the PT and that medications are appropriate, don't interact etc and that they can be filled.</p><p></p><p>I only know this because I manage our company's benefits and we too have Blue Cross. That's the shiny version - how it works in real life may be different. However, I think it's a value added service and not one that creates any obligation on your part - but check to be sure.</p></blockquote><p></p>
[QUOTE="Signorina, post: 622550"] It's part of their 360 program and coordinates care. It's being rolled out across the country. I don't think it creates obligations on your part and if the program works like it's supposed to - it could be beneficial and cut through a lot of annoyances. It is my understanding that it it can coordinate multiple physicians/services - like if your doctor refers you to physical therapy - the nurse manager assigned to you will help you find a therapist, set up the appointments, makes sure the info and records are shared between the prescribing doctor and the PT and that medications are appropriate, don't interact etc and that they can be filled. I only know this because I manage our company's benefits and we too have Blue Cross. That's the shiny version - how it works in real life may be different. However, I think it's a value added service and not one that creates any obligation on your part - but check to be sure. [/QUOTE]
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