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<blockquote data-quote="Kjs" data-source="post: 42956"><p>The runescape issue is that someone from online gave my son the account, password and such. told him he could have the account because he didn't want to play anylonger. (I did not know this until recently). Well, My son used this boys account since it had a paid subscription. When the subscription was about to run out...my son renewed it with my knowledge. (I renewed it for two months, thinking it was my son's account). Now, I find out that he never changed the password the other boy gave him. He didn't have security questions, just took the password from the other boy. Now that difficult child has a paid subscription, and he used PAYPAL to buy things (husband allowed this with his card, but nobody told me) Also, when difficult child did this he did it twice, so there are two charges on my account. Then when he has all these things on runescape, the account disappears, password is changed and I am upset. difficult child should of told me what was going on before I renewed a subscription. I don't play those games, I assumed it was his own. Now I am afraid that all my bank information is in that account. There is no contact information for runescape. you have to log on to your account. Well...don't have one. So, I created a free one for myself and sent an email. They respond saying I must give them the userid and password. If I knew that information I wouldn't be writing. I asked for a phone number to speak to someone. Their email said they do not offer any type of phone support. I must go to the bank and have no paypal debits go through. But when I signed up for the subscription, I used an online check. I will have to pay the bank a visit.</p><p>Just warning any runescape users...there is no way to contact them if something goes wrong.</p></blockquote><p></p>
[QUOTE="Kjs, post: 42956"] The runescape issue is that someone from online gave my son the account, password and such. told him he could have the account because he didn't want to play anylonger. (I did not know this until recently). Well, My son used this boys account since it had a paid subscription. When the subscription was about to run out...my son renewed it with my knowledge. (I renewed it for two months, thinking it was my son's account). Now, I find out that he never changed the password the other boy gave him. He didn't have security questions, just took the password from the other boy. Now that difficult child has a paid subscription, and he used PAYPAL to buy things (husband allowed this with his card, but nobody told me) Also, when difficult child did this he did it twice, so there are two charges on my account. Then when he has all these things on runescape, the account disappears, password is changed and I am upset. difficult child should of told me what was going on before I renewed a subscription. I don't play those games, I assumed it was his own. Now I am afraid that all my bank information is in that account. There is no contact information for runescape. you have to log on to your account. Well...don't have one. So, I created a free one for myself and sent an email. They respond saying I must give them the userid and password. If I knew that information I wouldn't be writing. I asked for a phone number to speak to someone. Their email said they do not offer any type of phone support. I must go to the bank and have no paypal debits go through. But when I signed up for the subscription, I used an online check. I will have to pay the bank a visit. Just warning any runescape users...there is no way to contact them if something goes wrong. [/QUOTE]
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