Kanga's sense of entitlement knows no bounds. I asked staff to confirm that her winter outerwear still fit and that she hadn't lost it/given it away/thrown it out/ruined it since it gets too cold around here to make her suffer. Staff replies that her coats are fine and still fit but that she needs new boots and gloves. Kanga also 'requested' 10 other items of clothing and new towels. Gggggrrrrrrrrrrrrr! When she moved in the spring, she had so much stuff that they almost couldn't fit it all in the mini-van, even with two of the seats removed. I helped her unpack and she had so many clothes that they didn't all fit in her dresser! Does she eat her clothes???? I am most LIVID about the towels because my grandparents bought her a gorgeous set of 6 high-end towels plus washclothes and hand towels for Christmas last year. I know they were great quality because I was with when they were bought and it was an amazing sale. I was all excited that my grandma got me towels so I could replace my 15-year old towels from my wedding! How does Kanga ruin them in one year???? So, Kanga hasn't spoken to us on the phone (outside of family therapy which ended early due to her screaming!) in almost 7 weeks but she's feels perfectly fine asking for stuff.