Ok this was just what I wanted to do the first week day home from the week from hades...lol. I went to pay my cell phone bill and noticed that I had roaming charges on my upcoming bill. This could only be from this past week when I was up at Jamies. I go no where else. So I immediately waddle my fat lil tuckus over to the counter and ask to speak with a customer service person to have them explain how such a thing could have occurred. I have a regional cell phone plan with Tmobile which includes VA, NC, SC and GA. I was in VA. I never left VA until I was back in NC. Now this person at the local store just chuckled and said...oh this is going to be a problem, this happened to some of my family members when they went up to the inauguration last fall. They used their phone in Arlington VA and got charged roaming too. Hmmmm. Sounds like Tmobile has a problem then. They dont know where VA ends and Difficult Child begins. They need a MAP! I will be glad to give them one. Or they can try google earth! Anyway...this guy in the local office says he has to call the "customer service" people at Tmobile. Fine...call them. The first lady went on and on about how I was roaming off of Difficult Child towers and that I was up too close to Difficult Child and yada yada. I told her...ummm...no...I was 45 miles from Difficult Child. That isnt close to Difficult Child. She offered to give me a 25% discount on the charges. Uh no! She switched me to her supervisor who was a jerk. He got very snotty with me and asked me if I had a problem with understanding what my plan entailed. Oh no...I understood my plan just fine...I dont think he understood my plan! He tried to get me to switch my plan to a more expensive nationwide plan but no...I dont want that. Then he took the cake. He tried to lie to me and tell me that cell phone towers have a range of 2 miles and that my calls were all made from within 2 miles of cell phone towers IN Difficult Child! Ok...that is an out and out LIE! I know full well where I was when I made my calls and I was sitting in Jamies house and I can give him exact coordinates for gps satellite locations. They can even look up that data on their records if they wanted to. It is a lie that cell phone towers only have a range of 2 miles too. I was ticked. Oh I was ticked. He said the roaming charges wouldnt be removed. I asked him if he wanted to lose a customer that had been with Tmobile since 2003 for 60 bucks. He said he didnt care. I said well that was good to know. If you are looking for a cellphone company...dont get tmobile!