Marguerite
Active Member
G'day people.
Not a good day today. easy child 2/difficult child 2 had to be at the public hospital at 1 pm for her colposcopy. It was to be done under general anaesthetic because there is a possible family blood disorder which could have been why she bled a lot more than expected during the biopsy a month ago. So the gynaecology clinic insisted this be done under general, they rang the surgeon and organised it.
easy child 2/difficult child 2 dropped in the admissions forms the day we were at the clinic. The paperwork described the bleeding problem. Admissions rang a week later to give her the dates, then asked why it was being done in theatre. She explained about the bleeding disorder. OK, book into pre-admission on Monday before the Friday surgery, they said.
Pre-admission on Monday - I was there too. She again made it clear, this is being done this way because of a possible bleeding disorder. That's why she had pathology forms for cross-match and hold. A lot of discussion about getting this done, where and how.
Surgery today - we arrived on time, 1 pm. Waited in the hospital bed, gowned etc, until 3 pm when they took her to theatre. I then left to get some food, then at 3.40 I got a mobile call from the anaesthetist, asking why he had not been told about the bleeding disorder. "It's not serious, there's been a cross-match and hold done, this has been organised for a month now, she has Stage 4 precancerous lesions that MUST be removed."
To cut it short - he has refused until she is seen by a haematologist. That appointment is another two weeks away. She got back to the ward at 4 pm when the nurses finally gave her something to eat and drink (she'd been fasting from 7 am) and then someone took blood samples. We were told we could leave. Fifteen minutes down the highway the phone rang. "We didn't take enough tubes of blood."
So we went back. Finally left the hospital at 5 pm.
Amazingly, easy child 2/difficult child 2 is a bit annoyed, but not as ropable as I am. I'm still seething. And I can't even complain formally until Monday morning! It's a phone number, not an email or complaint form.
So staff time was wasted, an operating space was wasted, our time was wasted, all because people who should, failed to communicate.
NOT a good day... I hope yours is better.
Marg
Not a good day today. easy child 2/difficult child 2 had to be at the public hospital at 1 pm for her colposcopy. It was to be done under general anaesthetic because there is a possible family blood disorder which could have been why she bled a lot more than expected during the biopsy a month ago. So the gynaecology clinic insisted this be done under general, they rang the surgeon and organised it.
easy child 2/difficult child 2 dropped in the admissions forms the day we were at the clinic. The paperwork described the bleeding problem. Admissions rang a week later to give her the dates, then asked why it was being done in theatre. She explained about the bleeding disorder. OK, book into pre-admission on Monday before the Friday surgery, they said.
Pre-admission on Monday - I was there too. She again made it clear, this is being done this way because of a possible bleeding disorder. That's why she had pathology forms for cross-match and hold. A lot of discussion about getting this done, where and how.
Surgery today - we arrived on time, 1 pm. Waited in the hospital bed, gowned etc, until 3 pm when they took her to theatre. I then left to get some food, then at 3.40 I got a mobile call from the anaesthetist, asking why he had not been told about the bleeding disorder. "It's not serious, there's been a cross-match and hold done, this has been organised for a month now, she has Stage 4 precancerous lesions that MUST be removed."
To cut it short - he has refused until she is seen by a haematologist. That appointment is another two weeks away. She got back to the ward at 4 pm when the nurses finally gave her something to eat and drink (she'd been fasting from 7 am) and then someone took blood samples. We were told we could leave. Fifteen minutes down the highway the phone rang. "We didn't take enough tubes of blood."
So we went back. Finally left the hospital at 5 pm.
Amazingly, easy child 2/difficult child 2 is a bit annoyed, but not as ropable as I am. I'm still seething. And I can't even complain formally until Monday morning! It's a phone number, not an email or complaint form.
So staff time was wasted, an operating space was wasted, our time was wasted, all because people who should, failed to communicate.
NOT a good day... I hope yours is better.
Marg
