StressedM0mma
Active Member
If any of you work for one I am very sorry. But I am going to scream!! I spoke with difficult child's nurse today, and she said that she is NOWHERE near ready to come home. That she is still hovering between level 1 and FYI (the lowest most restricted level) She is waiting to see how difficult child behaves at visitation this evening. But that she has a ton of work to do to go home.
So, this afternoon I get a phone call from the Ins. Company. I answer (mistake number 1) I agree that I am Mrs. XXX (mistake number 2). So this woman goes on to tell me that they have reviewed difficult child's case, and that they have decided that she is ready to go home!! I actually laughted at this woman. I told her that I had JUST gotten off the phone with the person that is with my difficult child ALL DAY and she said difficult child IS IN NO WAY ready to leave. And, you the person who has never even met my daughter are telling me that she is fine to leave? She hasn't even been there for 48 hours! Then this woman has the nerve to tell me that it is like a hotel!! A HOTEL!!!! that since they are giving us notice today she would have until discharge tomorrow. Really, my difficult child's stay in a psychiatric hospital is like a hotel? Huh. Not like any hotel I have ever seen.
So ins.lady tells me that they have a peer review already scheduled, because psychiatric hospital told them she wasn't ready to leave. And then I told her we would be doing the 2 appeals also if we are denied. So she explains to me that we can do the appeals but if we are denied through them all, that we are required to pay from the first day of the denial. Did I say I hate Ins companies?
I just went off on this lady. I told her that my difficult child would not be safe at home at this point. And, if my difficult child harmed herself it would be their fault. I know not the nicest thing to do/say but seriously. I asked her how someone that has never met my difficult child can make these decisions? That how do they feel they know what is best for her over what her own dr.s and Rns are saying. So fed up. We finally are getting the help she needs and now we are set up with this. I thought we had finally caught a break. husband is going to ask about it tonight when we are there for visitation.
Please pray that this gets sorted out. We are not bringing her home that is for sure. I just cannot imagine how much this will cost us.
So, this afternoon I get a phone call from the Ins. Company. I answer (mistake number 1) I agree that I am Mrs. XXX (mistake number 2). So this woman goes on to tell me that they have reviewed difficult child's case, and that they have decided that she is ready to go home!! I actually laughted at this woman. I told her that I had JUST gotten off the phone with the person that is with my difficult child ALL DAY and she said difficult child IS IN NO WAY ready to leave. And, you the person who has never even met my daughter are telling me that she is fine to leave? She hasn't even been there for 48 hours! Then this woman has the nerve to tell me that it is like a hotel!! A HOTEL!!!! that since they are giving us notice today she would have until discharge tomorrow. Really, my difficult child's stay in a psychiatric hospital is like a hotel? Huh. Not like any hotel I have ever seen.
So ins.lady tells me that they have a peer review already scheduled, because psychiatric hospital told them she wasn't ready to leave. And then I told her we would be doing the 2 appeals also if we are denied. So she explains to me that we can do the appeals but if we are denied through them all, that we are required to pay from the first day of the denial. Did I say I hate Ins companies?
I just went off on this lady. I told her that my difficult child would not be safe at home at this point. And, if my difficult child harmed herself it would be their fault. I know not the nicest thing to do/say but seriously. I asked her how someone that has never met my difficult child can make these decisions? That how do they feel they know what is best for her over what her own dr.s and Rns are saying. So fed up. We finally are getting the help she needs and now we are set up with this. I thought we had finally caught a break. husband is going to ask about it tonight when we are there for visitation.
Please pray that this gets sorted out. We are not bringing her home that is for sure. I just cannot imagine how much this will cost us.
