It seems like there are a lot of resources to help children and families in situations like those found on this board. However, I have found a whole lot of disappointment upon actually receiving services. As in, these 'professionals' know very little about the problems they are supposed to be helping solve. I would like to know, on your journey, what individuals (their profession or connection to you) and what agencies or offices were key players in HELPING your child and family. What do you think made those people/agencies different? For us, I don't think we have had anyone who made us turn a corner for the positive, but those who helped most were- -an Early Childhood teacher, she looked at all my difficult child's problems as disability based instead of blaming him (or us), I think this is because she had two special needs children of her own -an Occupational Therapist (OT), she looked out for not only my difficult child's well-being, but the family's-she also had a child with disabilities -a teacher-looked at difficult child's behaviors as disability based instead of as 'naughty'- I think because this person usually worked with severely cognitively disabled children she approached difficult child with expectations that might have seemed low to some, but were really what he needed.