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Parent Support Forums
Substance Abuse
LIVID. Overdose to IOP level of care just like that!?
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<blockquote data-quote="Kathy813" data-source="post: 631497" data-attributes="member: 1967"><p>I have found that letting the doctors and therapists deal with the insurance company nets much better results. We were recently told that my difficult child's insurance would not cover detox. Period.</p><p></p><p>So when the IOP that my difficult child is currently in decided that she needed detox to come completely off benzos, we told them that the insurance company would not pay. Next thing you know, the therapist tells us that the detox hospital that they work with said difficult child could go there and would be covered 100% under her insurance!</p><p></p><p>Even the IOP coverage is 100% which we can't understand since we were directly told that our difficult child's insurance care did not cover more than two sessions a week because her marketplace insurance was not the same as people that were covered by Humana by employers (which is a crime and I don't understand why this hasn't been covered by the news media). When we told that to the therapist, she told us that she didn't understand why they told us that since their person who works with insurance coverage had no problem getting difficult child approved for five days a week.</p><p></p><p>So the moral of the story is that you can be told one thing by one person only to have another person tell you something completely different. I would ask that the doctor or therapist tell the insurance company that your difficult child needs a higher level of care than IOP right now.</p><p></p><p>~Kathy</p></blockquote><p></p>
[QUOTE="Kathy813, post: 631497, member: 1967"] I have found that letting the doctors and therapists deal with the insurance company nets much better results. We were recently told that my difficult child's insurance would not cover detox. Period. So when the IOP that my difficult child is currently in decided that she needed detox to come completely off benzos, we told them that the insurance company would not pay. Next thing you know, the therapist tells us that the detox hospital that they work with said difficult child could go there and would be covered 100% under her insurance! Even the IOP coverage is 100% which we can't understand since we were directly told that our difficult child's insurance care did not cover more than two sessions a week because her marketplace insurance was not the same as people that were covered by Humana by employers (which is a crime and I don't understand why this hasn't been covered by the news media). When we told that to the therapist, she told us that she didn't understand why they told us that since their person who works with insurance coverage had no problem getting difficult child approved for five days a week. So the moral of the story is that you can be told one thing by one person only to have another person tell you something completely different. I would ask that the doctor or therapist tell the insurance company that your difficult child needs a higher level of care than IOP right now. ~Kathy [/QUOTE]
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Substance Abuse
LIVID. Overdose to IOP level of care just like that!?
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