The svc we're using is pretty reliable, but this person, V, was a bad hire. She's nice enough, but woefully inexperienced, a single mom with-a toddler, has daycare for her and has a hard time finding care on a Sat. (P likes to go out on Sat), has health issues, and ex-H issues. She would just sit and watch TV while P was in the bathroom, naked, ready to trip over the cat. Occasionally she'd help P put together photo albums, which was great, and take her to lunch, but everything they did, the supervisor had to suggest. Anyway, she was skipping out (luckily, not as badly as the one I took to court) but enough that I noticed that she was MIA on Wed and Sat and left very early the rest of the wk. The thing that really got me was that when she was sick or had a dr appointment, she called neither me nor the svc. She'd tell P, but P has dementia, for Pete's sake! I never knew what to believe so I blew it off. And I know that's what V was banking on. So, I have another svc I am interviewing in 1/2 hr and they have a lot more people to choose from. Plus, they have an awesome phone check-in svc where the caregiver has to call from the pt's room or house, and that's how they login to the payroll dept. No call, no check. And NO cell phone. It doesn't count as a real call. I LIKE it! Fingers crossed that this one is a keeper. Oh, and I'm thinking we should hire 2 people and alternate them. That way, P won't get so attached. She just spent another $15 on some little summer dress for V, when employees are not supposed to accept gifts except during the holidays. Aaarrgh! Then again, maybe getting attached is good? I'll ask the superviser in a few min. Wish us luck!