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The Watercooler
My job description just changed and I am MAJORLY freaking out!!!
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<blockquote data-quote="Feeling Sad" data-source="post: 669061" data-attributes="member: 19245"><p>I am a teacher and our district sends out automated calls, as well. The power went out for the last hour of school. No big deal...but calls went out and the phone rang every 2 minutes to send yet another student up to the office.</p><p></p><p>The kids were placing bets who might be next, and then cheers went out.</p><p></p><p>When I write report cards, I would think of the right way to word something. With an IEP, this still has to be done. But, with regular report cards, comments can be imported from a long list or still be self-generated. We also have the same phrases in Spanish right below.</p><p></p><p>The script idea is perfect. Start off with a basic polite script in English and the same script in Spanish. Have several possible answers to possible questions in English and Spanish below. Just tell them that this is a courtesy call, be polite, and brief.</p><p></p><p>Yes, it is very difficult to deal with rude parents. You could say that I am sorry, but I have an incoming call. Good bye.</p><p></p><p>Do not let them get to you. You sound like a very nice person. Just be brief and very matter of fact. Take down a quick note and say thank you and good bye. No judgement. Calm and brief.</p><p></p><p>Take care.</p></blockquote><p></p>
[QUOTE="Feeling Sad, post: 669061, member: 19245"] I am a teacher and our district sends out automated calls, as well. The power went out for the last hour of school. No big deal...but calls went out and the phone rang every 2 minutes to send yet another student up to the office. The kids were placing bets who might be next, and then cheers went out. When I write report cards, I would think of the right way to word something. With an IEP, this still has to be done. But, with regular report cards, comments can be imported from a long list or still be self-generated. We also have the same phrases in Spanish right below. The script idea is perfect. Start off with a basic polite script in English and the same script in Spanish. Have several possible answers to possible questions in English and Spanish below. Just tell them that this is a courtesy call, be polite, and brief. Yes, it is very difficult to deal with rude parents. You could say that I am sorry, but I have an incoming call. Good bye. Do not let them get to you. You sound like a very nice person. Just be brief and very matter of fact. Take down a quick note and say thank you and good bye. No judgement. Calm and brief. Take care. [/QUOTE]
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My job description just changed and I am MAJORLY freaking out!!!
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