I never thought I would say that I won't go into Target anymore. I actively wrote letters and lobbied our city council to try to get a Target store in our community. I had no problem making sure to stop in at Target when in the city (90 mn away) when we had dr appts or other reasons to be there. Target has great products and I have loved their sales and their clearance prices. I am not shopping in Target stores for the foreseeable future. Why? I am disabled. I cannot walk any real distance due to pain and joint issues. This means I am more dependent on those electric carts in large stores. Target in the 2 large cities in my state has carts that are not just old nad beat up, but don't work and some are dangerous. last week I was shopping with thank you while husband was at work. It was a special trip with just thank you and I to spend $ from xmas gift certs at a bookstore and to look for a cd that he wanted that had extra tracks if you got it at Target. We were at Target at 9:10 am, they opened at 8 and had 4 cars in the parking lot. NONE of the 6 carts in the store worked. One went 6 feet and stopped suddenly. That was the one that moved hte most. One had a seat all torn up, and I was afraid that another one would shock us if we touched it. It had exposed wires in the cord that plugged into the outlet. I was afraid that if we bumped it we would get shocked. I had crocs on and used my shoe to unplug the cord because they won't conduct electricity. This cart's wire had been given some amateur fix that left areas of wire covered with electrical tape and areas between each loop of tape that were exposed. I asked for help and got yelled at. I went to the service desk and the lady there was too busy with a tag on something to even look up at me - then she took her item over to the person I had asked for help before and they started yelling at me from over 20 ft away. I wish this was new. In the last 2 years I have NEVER been in a Target store with a cart that worked properly. Usually they get me to the back of the store and then they die, leaving me to hobble up to the front of the store. Even in brand new Targets this is what happens - and it has happened in Target stores in FIVE STATES!!! I have been called names, told that I am too old and fat to shop and even told that maybe the cart dying is a message that I should start working out and stop "cramming **** into your piehole" in the words of a Target employee a few months ago. I have NEVER been treated this way in Walmart. Well, I did have a college kid who looked like Shaggy from Scooby Doo tell me that a cart had to go back to the area they were kept in when I asked him for help. He was rather busy trying to see down a girl's shirt, but when I called management that evening I got a sincere apology and hsi behavior has been VERY different since then. I have NEVER had Walmart mgmt treat me like I am a PITA, or any employee not be very very helpful. I have even had them be very willing to go and get a cart that had more of a charge on the battery and bring it to me in the back of the store when the cart died at Walmart. In every Walmart store I have been treated with respect and dignity. I am sick of this. Our WM store was one of the first supercenters. We have a newer fancier one in town but it is out of the way. Our old WM has new carts and I think about 15 of them - enough that on a Sunday afternoon when they are busy I can still always find a cart. I would not tolerate bad service, name calling, being treated like a nuisance or being shouted at from any business and I won't tolerate it from Target. I have always found the products at Target to be appealing, but not enough that I wil continue to overlook this hideous service from them. Especially when the ONLY response I got from their corporate office about my complaints was that I should be thankful that they provide carts of any kind, and maybe I should work on my health problems so that i don't need carts and I should understand that their employees are very busy and that they can't always provide personal service to each customer. WTH do these people think is going on in this economy? People have to be more careful about spending and we are NOT going to spend it at places that don't treat us well. This was the most mealy-mouthed bad example of an apology from a company in response to a very clear customer service complaint that I have ever heard of. It saddens me that Target cannot see how they are empowering their employees to destroy their reputation, but now they have made an ex-customer out of my family. I even called WM's corporate office to say thank you and to suggest that maybe they need to start an ad campaign featuring their excellent service, esp to disabled people. I left that Target store in tears, in pain from hiking from one entrance to the other and back again, embarrassed and humiliated after not only not being able to shop there, but also from being yelled at in front of my child. To then have their corporate office tell me that I should be grateful to be treated this way? SOOOOOOOOO not going to happen. I really hope WM does start a marketing campaign about how they treat customers with disabilities. I would be happy to help them.