I'm in charge of organizing difficult child's school lacrosse team pictures (it's our first year). I contacted 2 photo studios for bids (one happens to be where a good friend works, although we wouldn't be her account). The other studio had been very proactive and followed up their email with a phone call the first week, and then they called again last week. At the time I explained we didn't know when our uniforms would be in and that I'd get back to her. Today I got an email from this same studio asking for the phone number of another lacrosse board member because she contacted the coach on her own and he gave her this other person's name (he's confused and that's fine--there's so much going on right now I don't expect him to remember every email). I'm a little annoyed that this studio tried to do what I consider an end around (one), and that they can't keep their records straight to realize that I'm the contact for our organization. I understand about being an assertive and proactive salesperson, but to me, they crossed a line of propriety. I am tempted to just go with the other vendor (my buddy's company) because of this -- who knows what other miscommunications could happen if they operate this way? Thoughts?