It's been a month since my car got scraped up by a drunk driver. His was a big ole beat up work truck, so it's not immediately obvious that his truck was the one that damaged mine, and he's insisting he didn't do it. Naw, I just called the cops, and they arrested you for a DUI for NO REASON. Sadly, because it was in a private parking lot, they don't cite him for the accident, too - a policy I've always hated. SO, his insurance company needs to talk to the police officer who wrote "truck's front bumper" in the "damage" line on the insurance paperwork they gave me. They cannot approve my car being fixed without talking to this officer. His insurance company...AND my insurance company, have been leaving the officer voicemails for the last month - probably 15 or so of them, in total. So I call. I get the station operator. I explain to him what's going on. He tells me that the officer will be working tonight. I say, that's great, but I need him to talk to my insurance companies, not me. His response: "Oh-hhhh. Well, then you better call him tonight and give him a good reason to call them back. We get a billion calls from insurance companies all the time, he's not gonna call them back unless you tell him why he should.". WHAT. THE. FLYING HECK.