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So TOTALLY Angry!
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<blockquote data-quote="Hound dog" data-source="post: 627043" data-attributes="member: 84"><p>I hope when you got angry you also got very LOUD so that other customers could hear exactly what you were saying. Generally, this is enough to stop their line of bull and get them to cooperate. Not just this store but any store anywhere. It also happens to work for banks..........and other places. </p><p></p><p>If you're speaking of a place with an H and an L in it........I stopped shopping there quite a long time ago. There is another very nice chain of stores that in my opinion has them beat hands down, both cost and selection, plus customer service. (so far at least.) </p><p></p><p>My latest incident was with a bank. MY bank. The one I've been using for the past 15 yrs or more. The one my mortgage is with for pete's sake. I had a checking acct with them a while back. I had it quite a long span of time. I had the Y taking payments out of that acct each month. No biggie as they're usually honest. All went well until I cancelled my membership. They kept right on deducting, even though I called them AND went out there in person. I got my money back........but not until AFTER they over drew on my acct. I went to the bank to clear it up. (it was like the 3rd time they'd done it) I paid the total amount so I was even Steven. They up and closed the acct anyway. Said I had to wait to open a new one. </p><p></p><p>That was 11 months ago. </p><p></p><p>I go in to open an accnt with a rather hefty check. Trust me, I mean HEFTY........as in enough money to make even a banker sit up and take notice as well as roll out the red carpet. I know this for a fact because I've opened accts with them in the past with similar amounts of money and they all but fell over themselves to make me happy. This time it starts off just fine..............but then we wait, and we wait.........and we wait some more. I'm trying to be patient but I do have to go to work...........and we wait. Then the teller who was doing it comes over and says no they can't do it there is an issue. I ask wtf is the issue? Oh, she doesn't know but I can't open an acct with them. </p><p></p><p>Now? I'm ticked off. So I ask her how the hell am I supposed to "fix" the issue if I don't know wth the issue IS?? omg So she goes back to the computer and the woman who normally does this duty. And we wait..........and we wait. And I've had it. I tell Travis rather LOUDLY that it is suspicious that a bank doesn't seem to want such a large deposit that perhaps I need to take it somewhere else and open an acct instead. </p><p></p><p>Suddenly she reappears. It's that blasted checking acct they closed on me. She tried to tell me that I still owed the fee. Now?? I was furious. I paid that fee in CASH and Travis was right there when I did it 11 months ago..........I did it to try to keep the acct so my paychecks could be direct deposit instead of on this stupid cash card I'm stuck with. (and as it happens it was the same woman I dealt with at the time) She took the money for the fee and still closed the acct. I called her a bald faced liar (ok I used nicer words but we both knew I was calling her a liar and Travis was backing me up) I got LOUDER. Well, she could open the acct but there would be a 9 day hold. Um what?? Ok, a hold yes. It's a corporate check. But wtf is a 9 day hold?? It's a 5 day not 9.....maybe 10 but not 9??? </p><p></p><p>I had to go to work and I needed that check safe in a bank. I stomped out of there hopping mad. I got nothing but the reciept saying I deposited the damn thing. No checks. No bank card. No thankyouforchecking with us let us give you 10 lbs of junk paper for you to sort through and try to figure out if you should keep it or toss it that you get when you start an acct with a bank. Nada. </p><p></p><p>Friday I'm marching in there and i'd better have checks and a working bank card or I'll shout the place down. THEN??? I'll go across town to the bank in which Nichole's father in law is the PRESIDENT and I'm sure they won't have an issue electronically transferring my money there. I know because I've already talked to him about it. </p><p></p><p>Actually, I"m going to do that anyway. I'd move the darn mortgage too if I could. </p><p></p><p>This is after trying for nearly 3 yrs to get my deceased husbands name OFF the mortgage...........it took two death certificates and guess what? IT'S STILL ON THE MORTGAGE!!! Everything they send me for it STILL has his name on it!! Oh, they gave me the correct paperwork for taxes..........but you've no idea what craziness this causes. I got a escrow check in the mail.........they didn't want to cash their own check because IT HAD FRED'S NAME ON IT! I told the teller the man is DEAD, I think they knew that when they cut the check since they'd seen two original death certificates stating so. They cashed the stupid check. </p><p></p><p>Yes, I'll be yelling at them for that too while I'm in there on friday. For like the 100th time. Not that it will do me a bit of good. They swear it's removed and next thing I know I've got something in the mail from them with his name right there same as always. </p><p></p><p>In the past 10 yrs I've deposited nearly 100,000.00 in this frigging bank. Yes, you read that right. Heck, probably more than that......but I'm talking just me myself with the truck accident settlement, fred's retirements...... You'd think they'd appreciate that and want the business. I mean they do get to play with it until I use it all.........and if you know me that takes years. But since they treated me like dirt. Ehh, I'll just take it somewhere else thanks. </p><p></p><p>But when I do, every customer in that bank will know WHY. Why? Because I can be a class A *itch when someone treats me like garbage. I might not get all dressed up to go to the bank or even to the store......but don't dare judge me by my looks, it'll snap back and bite you in the rear I promise. </p><p></p><p>I dunno what happened to my bank. They used to be a good bank, a really good bank. (otherwise I'd not have chosen them) Now? They can't even keep their own records straight. holy crud!</p><p></p><p>Sorry to hijack your thread. Just wanted to let you know you're not alone. As you can tell I'm still steaming over this and it was 2 wks ago.</p></blockquote><p></p>
[QUOTE="Hound dog, post: 627043, member: 84"] I hope when you got angry you also got very LOUD so that other customers could hear exactly what you were saying. Generally, this is enough to stop their line of bull and get them to cooperate. Not just this store but any store anywhere. It also happens to work for banks..........and other places. If you're speaking of a place with an H and an L in it........I stopped shopping there quite a long time ago. There is another very nice chain of stores that in my opinion has them beat hands down, both cost and selection, plus customer service. (so far at least.) My latest incident was with a bank. MY bank. The one I've been using for the past 15 yrs or more. The one my mortgage is with for pete's sake. I had a checking acct with them a while back. I had it quite a long span of time. I had the Y taking payments out of that acct each month. No biggie as they're usually honest. All went well until I cancelled my membership. They kept right on deducting, even though I called them AND went out there in person. I got my money back........but not until AFTER they over drew on my acct. I went to the bank to clear it up. (it was like the 3rd time they'd done it) I paid the total amount so I was even Steven. They up and closed the acct anyway. Said I had to wait to open a new one. That was 11 months ago. I go in to open an accnt with a rather hefty check. Trust me, I mean HEFTY........as in enough money to make even a banker sit up and take notice as well as roll out the red carpet. I know this for a fact because I've opened accts with them in the past with similar amounts of money and they all but fell over themselves to make me happy. This time it starts off just fine..............but then we wait, and we wait.........and we wait some more. I'm trying to be patient but I do have to go to work...........and we wait. Then the teller who was doing it comes over and says no they can't do it there is an issue. I ask wtf is the issue? Oh, she doesn't know but I can't open an acct with them. Now? I'm ticked off. So I ask her how the hell am I supposed to "fix" the issue if I don't know wth the issue IS?? omg So she goes back to the computer and the woman who normally does this duty. And we wait..........and we wait. And I've had it. I tell Travis rather LOUDLY that it is suspicious that a bank doesn't seem to want such a large deposit that perhaps I need to take it somewhere else and open an acct instead. Suddenly she reappears. It's that blasted checking acct they closed on me. She tried to tell me that I still owed the fee. Now?? I was furious. I paid that fee in CASH and Travis was right there when I did it 11 months ago..........I did it to try to keep the acct so my paychecks could be direct deposit instead of on this stupid cash card I'm stuck with. (and as it happens it was the same woman I dealt with at the time) She took the money for the fee and still closed the acct. I called her a bald faced liar (ok I used nicer words but we both knew I was calling her a liar and Travis was backing me up) I got LOUDER. Well, she could open the acct but there would be a 9 day hold. Um what?? Ok, a hold yes. It's a corporate check. But wtf is a 9 day hold?? It's a 5 day not 9.....maybe 10 but not 9??? I had to go to work and I needed that check safe in a bank. I stomped out of there hopping mad. I got nothing but the reciept saying I deposited the damn thing. No checks. No bank card. No thankyouforchecking with us let us give you 10 lbs of junk paper for you to sort through and try to figure out if you should keep it or toss it that you get when you start an acct with a bank. Nada. Friday I'm marching in there and i'd better have checks and a working bank card or I'll shout the place down. THEN??? I'll go across town to the bank in which Nichole's father in law is the PRESIDENT and I'm sure they won't have an issue electronically transferring my money there. I know because I've already talked to him about it. Actually, I"m going to do that anyway. I'd move the darn mortgage too if I could. This is after trying for nearly 3 yrs to get my deceased husbands name OFF the mortgage...........it took two death certificates and guess what? IT'S STILL ON THE MORTGAGE!!! Everything they send me for it STILL has his name on it!! Oh, they gave me the correct paperwork for taxes..........but you've no idea what craziness this causes. I got a escrow check in the mail.........they didn't want to cash their own check because IT HAD FRED'S NAME ON IT! I told the teller the man is DEAD, I think they knew that when they cut the check since they'd seen two original death certificates stating so. They cashed the stupid check. Yes, I'll be yelling at them for that too while I'm in there on friday. For like the 100th time. Not that it will do me a bit of good. They swear it's removed and next thing I know I've got something in the mail from them with his name right there same as always. In the past 10 yrs I've deposited nearly 100,000.00 in this frigging bank. Yes, you read that right. Heck, probably more than that......but I'm talking just me myself with the truck accident settlement, fred's retirements...... You'd think they'd appreciate that and want the business. I mean they do get to play with it until I use it all.........and if you know me that takes years. But since they treated me like dirt. Ehh, I'll just take it somewhere else thanks. But when I do, every customer in that bank will know WHY. Why? Because I can be a class A *itch when someone treats me like garbage. I might not get all dressed up to go to the bank or even to the store......but don't dare judge me by my looks, it'll snap back and bite you in the rear I promise. I dunno what happened to my bank. They used to be a good bank, a really good bank. (otherwise I'd not have chosen them) Now? They can't even keep their own records straight. holy crud! Sorry to hijack your thread. Just wanted to let you know you're not alone. As you can tell I'm still steaming over this and it was 2 wks ago. [/QUOTE]
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