I ordered a gift for kt online & decided to pick it up at the local store here. At the time, it wasn't an issue - I felt safer driving & wasn't so off kilter. Forward to pick up date & husband offers to pick up gift for me. I contact store to let them know that husband will be picking up said gift for me as I am ill. Local store informs me that they cannot release this purchase to husband even if he has my ID & credit card. Doesn't matter that the credit card is on the same account. Doesn't matter that I offered to write a letter releasing his company from liability, etc, etc, etc. Went through this spiel with the manager of the store - complimenting his company on the security they have implemented on behalf of their customers but there must be someway to work this out. NOT! I finally told the manager of the store that I found it a bit off that the man (my husband), who can essentially decide to "pull the plug" on me in a hospital, cannot pick up an $89 purchase on my behalf.