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The cab driver
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<blockquote data-quote="susiestar" data-source="post: 641145" data-attributes="member: 1233"><p>MWM, YOU did NOT get someone fired. You handled a situation where someone was acting badly and you handled it extremely well. I think that you did exactly the right thing and should be proud of yourself. If this man continued in this way, he could lose a LOT for his boss. The company could be sued for having offensive material on, or could lose the contract for the cheap fare program or even their licenses to operate cabs at all. What you did was allow the owner to know that he had a potentially serious problem on his hands, and an abusive employee on his hands. The owner was nice enough to give the man a 2nd chance, but the man CHOSE to waste that with rude, offensive and clearly inappropriate behavior. </p><p></p><p>NOTHING about this is your fault except that the owner should thank you for alerting him to th problem. firing the employee for abusing a customer is, or should be, a given. The cab co here is a TON more expensive (around $8 per mile min $15 per ride per person!) except for those that certain programs pay for like your program. Part of those program contracts state no music or customer's choice of music only. At least that is what the driver's say. These are state contracts and breaking these rules could put a cab co out of business because private clients are few and far between.</p><p></p><p>Put this out of your mind because it isn't about you except that you stood up for yourself in a totally and completely appropriate way. Kudos to you for not tolerating this idiot's abuse.</p></blockquote><p></p>
[QUOTE="susiestar, post: 641145, member: 1233"] MWM, YOU did NOT get someone fired. You handled a situation where someone was acting badly and you handled it extremely well. I think that you did exactly the right thing and should be proud of yourself. If this man continued in this way, he could lose a LOT for his boss. The company could be sued for having offensive material on, or could lose the contract for the cheap fare program or even their licenses to operate cabs at all. What you did was allow the owner to know that he had a potentially serious problem on his hands, and an abusive employee on his hands. The owner was nice enough to give the man a 2nd chance, but the man CHOSE to waste that with rude, offensive and clearly inappropriate behavior. NOTHING about this is your fault except that the owner should thank you for alerting him to th problem. firing the employee for abusing a customer is, or should be, a given. The cab co here is a TON more expensive (around $8 per mile min $15 per ride per person!) except for those that certain programs pay for like your program. Part of those program contracts state no music or customer's choice of music only. At least that is what the driver's say. These are state contracts and breaking these rules could put a cab co out of business because private clients are few and far between. Put this out of your mind because it isn't about you except that you stood up for yourself in a totally and completely appropriate way. Kudos to you for not tolerating this idiot's abuse. [/QUOTE]
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