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The Watercooler
The cab driver
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<blockquote data-quote="InsaneCdn" data-source="post: 641180" data-attributes="member: 11791"><p>Basic rule in customer service industries: <em>nothing controversial</em>. In other words, would they play that program in an elevator, for example? No. That's what "elevator music" is for... quiet, non-controversial, background. This was obviously NOT in that category.</p><p></p><p>Whether it's against the rules or not, if I were a company owner, I wouldn't want that guy being in a customer service position.</p></blockquote><p></p>
[QUOTE="InsaneCdn, post: 641180, member: 11791"] Basic rule in customer service industries: [I]nothing controversial[/I]. In other words, would they play that program in an elevator, for example? No. That's what "elevator music" is for... quiet, non-controversial, background. This was obviously NOT in that category. Whether it's against the rules or not, if I were a company owner, I wouldn't want that guy being in a customer service position. [/QUOTE]
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