Now that he is no longer in the special county program we have to set up a cab for difficult child to get to his therapy. Since he has medicaid they will pay for it. However, it is so nuts! I have to call at least 48 hours in advance. I called last Wednesday. They say you cannot leave more than one message (no real person answers the phone
). I left all the info on the message but only gave the name of the school he was to be picked up at. They called back Friday and left a message saying they couldn't arrange it until I gave the school address-omg-how hard would it have been for them to look it up?
So I called back on Friday and left a message saying the address and to please call me at work on Monday if the cab would not be picking him up. I specifically said please don't call my cell phone because I don't have it on during the day.
Today I got a call saying his cab never came. Thankfully his teacher was coming for the meeting so she drove him over. I turned on my cell and sure enough there was a message saying he would be all set as of tomorrow
It gets worse! They left a message saying every M & W I would need to call an hour before pick-up and they would be there anytime in the next hour (could be 5 minutes, could be 60). I called the cab company and explained to the man that would be next to impossible since I teach and can't remember an hour before each time! Not to mention difficult child would be getting picked up possibly very early, missing school, and having to try and sit quietly in a waiting room for his appointment. It's a nightmare waiting to happen!
He transferred me to someone else who could explain it better to me By this time I can't even believe the ridiculousness of it all and so I explained myself once again. This guy said he isn't suppose to do it but that I was making a lot of sense and he will set it up for the cab to be there each time at 2:45. Finally a voice of reason! Now crossing my fingers it actually happens!
). I left all the info on the message but only gave the name of the school he was to be picked up at. They called back Friday and left a message saying they couldn't arrange it until I gave the school address-omg-how hard would it have been for them to look it up?So I called back on Friday and left a message saying the address and to please call me at work on Monday if the cab would not be picking him up. I specifically said please don't call my cell phone because I don't have it on during the day.
Today I got a call saying his cab never came. Thankfully his teacher was coming for the meeting so she drove him over. I turned on my cell and sure enough there was a message saying he would be all set as of tomorrow
It gets worse! They left a message saying every M & W I would need to call an hour before pick-up and they would be there anytime in the next hour (could be 5 minutes, could be 60). I called the cab company and explained to the man that would be next to impossible since I teach and can't remember an hour before each time! Not to mention difficult child would be getting picked up possibly very early, missing school, and having to try and sit quietly in a waiting room for his appointment. It's a nightmare waiting to happen!
He transferred me to someone else who could explain it better to me
By this time I can't even believe the ridiculousness of it all and so I explained myself once again. This guy said he isn't suppose to do it but that I was making a lot of sense and he will set it up for the cab to be there each time at 2:45. Finally a voice of reason! Now crossing my fingers it actually happens!
