Diva had a different antivirus thing on her computer (yes, I speak techspeak) than I do and for some reason it quit updating in early October, a fact I discovered 3 days ago due to very icky computer performance. So... I switched her to mine, ran the scan several times, and got rid of 19 whatchamacallits - some were trojans (gosh, will that be censored???), some were spyware, some were who knows what. So there's still 1 left, called Puper. It's in a .dll file. It apparently affects Explorer according to my antivirus site (AVS). They have a DAT (whatever that is) file I can download and do something or other with - I printed out instructions. AVS also recommended turning off "system restore" because apparently these things can regenerate (more techspeak). Of course I can't even open Explorer on her computer anymore, probably due to this bug, so I have to go buy some CDs that I can copy on (any recommendations on that? I've never done it, still use floppies on my 'puter), download the DAT file, and then hope that I can run it on her 'puter. So my question is, is it worth the headache of fighting with- her computer, which is being a real bear, to get it to run the DAT file, assuming I can download and copy it in the first place, or would it be more headache-efficient to just plan on doing nothing Saturday and formatting c and reinstalling umpteen gazillion Barbie programs? And will formatting c even do the trick, or can they hide out somewhere in there and continue to mess things up?